Production Services Specialist - GBS IND Chennai, India;DLF Cyber Park,Sector 20 (739615); Link Road Malad (West), Mumbai; Zone 1, Gift Sez; Gf, Hyderabad **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Chennai-Tamil-Nadu/Production-Services-Specialist---GBS-IND\_25028723-1) **Job Description:** **About us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** DevEx APSE provides solutions for: Architecture & Standards: Greater reuse of common and shared technology services, Lean Technology: Aligning development teams with modern practices to optimize business value, Provisioning & Management: Automated, pre-configured utility components, Shared Capabilities: Ready to use solutions to common problems, Collaboration & Innovation: Tools and organizational practices that promote a free exchange of ideas. **Job Description** Position is for a Senior Support member on the DevOps Team with experience supporting and integrating various DevOps/Developer Productivity tools. The DevOps team supports multiple CI-CD tools and is a highly integrated, complex environment. Once on-boarding is completed, the person will maintain a partnerships/working relationships to proactively support processes and tools as appropriate to continue maximizing the value of the service to the application teams and the business clients they support. This person will proactively research, test and implement additional tools of value to the overall DevOps Framework in support of the application teams and the DevOps Service. **Responsibilities** Systems Engineers are responsible for designing, implementing and supporting a set of Highly Available tools to ensure peak performance and integration across tools as well as interfacing with the application development teams to assist them in determining the most efficient and value-added method for using the tools/services. In addition, to these consultative activities, the Systems Engineer will work with the application teams, internal DevOps sub-teams, technology partners, and all relevant teams to on-board the application teams and their applications into the DevOps Service offerings. They will develop, architect, integrate and support the integrated system and components. **Requirements** + **Education :** Any PG, UG + **Certifications If Any** + **Experience Range** 5-10 years **Foundational skills** + Experience systems support and analysis experience + Experience in administration or development of CI-CD tools - including Bit Bucket, Artifactory, Jenkins, Ansible Tower, XLR and Sonar + Experience in working with Enterprise Linux and MS Windows Server (preferred) in an administrative capacity + Experience with WebSphere or tomcat administration + Experience years technical Systems architecture & design + Strong Production Support experience with ability to independently triage incidents, provide detailed root cause analysis along with Change/Problem Management experience + Exposure and familiarity with application development lifecycle methodologies + Ability to effectively communicate/present to all levels of the organization, including executive management + Willing to work in flexible shifts and on weekends/holidays (with comp-offs) Desired Skills + Experience in Java programming **Work Timings** ***** + **7:30 AM to 4:30 PM or 11:30 AM to 8:30 PM** **Job Location** ***** + **Chennai/Hyderabad/Mumbai/Gurugram/Gift** Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.