Summary:
The Manufacturing Production Coordinator(“Coordinator”) hourly position is responsible for providing specialized technical support to machine centers and crews. The Coordinator position will be tasked with carrying out, communicating, and helping maintain management’s desired technical machine efficiencies and quality standards and also for working with all hourly Manufacturing personnel to achieve those standards. Coordinators will act as quasi-subject matter experts in their fields and help with training, troubleshooting and identifying constraints on those equipment centers.
Essential Duties and Responsibilities include the following:
Leads machine centers and crews in safety, quality and production efforts during the shift.Responsible for the set-up, direction and operation of the line and equipment on assigned machines in the departmentTrains employees on safe and efficient operating techniques and best practices. Assist in troubleshooting and setups.Use technical knowledge and skills to assist establishing run speeds for jobs on the machines in their field.Inspects and applies control methods and other techniques to ensure quality.Use technical knowledge and skills to assist machine crews with adherence to quality procedures.Use technical knowledge and skills to assist machine centers in their departments run efficiently and safely.Identify technical and quality constraints and actively participate with teams looking to remove those constraints identified. Adjust machines, if needed, with corrective measures for machine efficiency and quality.Understand and utilize production run equations including cycle time, flow time and pace calculationsAssist with training new employees on workplace safety and WestRock’s policies concerning safety.Keep Supervisors informed about production scheduling based on machine performance. Liaison with other departments such as quality assurance, warehouse, maintenance, and project coordination to ensure ongoing team effort and problem resolution.Corrects problems involving incomplete information and/or data.Possess a working knowledge of AS400 and Kiwi be able to monitor production orders in the plant. Monitor overall safety and cleanliness of the equipment in their area and encourage fellow hourly employees to participate in daily safety and cleanliness measures.Work in a safe and efficient manner in accordance with company policies and procedures.Overtime is required.Perform other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities. This is an hourly non-management position. The position does provide leadership opportunities working with the hourly manufacturing employees and machine centers.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Safety - Includes following safety rules and regulations, working to create and maintain good housekeeping, knowledge and use of safety equipment, active participation in safety effort, attending safety meetings, confronting others regarding safety, reporting incidents and near misses, and correcting unsafe conditions.
Quality – Uses technical knowledge and skills to ensure that machines produce superior products or services, meeting all specifications and expectations, free of errors or waste. Includes accuracy, following correct procedures, such as, GMP, SOP, ISO requirements, performing all quality checks, complete and legible documentation.
Knowledge of Field - Relates to employee’s understanding and knowledge of duties, methods and procedures required by the job. Indicators are troubleshooting skills, technical competence, application of training, thoroughness and efficiency in solving problems, and making progress improvements.
Accountability/Dependability Evaluates the degree to which employee accepts responsibility and follows through on commitments. Indicators are task completion, following procedures, thoroughness, reliability, completion of difficult tasks, working without supervision, acknowledging and correcting own mistakes, facing and resolving machine issues.
Initiative Evaluates an employee’s willingness to act on their own to assume new or additional responsibilities, to voluntarily start projects or attempt non-routine tasks. Indicators are self-starting, proactive, energetic, enthusiasm, and ingenuity, willingness to try, innovative, finding a better way.
Teamwork Evaluates the ability of an employee to work cooperatively with others in an interdependent relationship to achieve common goals. Indicators are flexibility and adaptability, cooperation, listening, group problem solving, willingness to change, to lead as well as follow, recognizing and utilizing diversity.
Interpersonal/Culture - Evaluates the ability to get along with others in an open and respectful manner. Indicators are communication skills, including listening, positive relationships with others, treating others fairly and with respect, openness and honesty, ability to disagree while maintaining good relationships, tolerant of others. Demonstrates the WestRock Key Behaviors: Diligent and acting in a manner consistent with the 4 key behaviors: (1) create an environment of respect and trust for our co-workers and customers, (2) empower and engage our co-workers to improve our performance and lower our cost, (3) satisfy our customers every time, and (4) do the right thing for WestRock – always.
Productivity/OEE Competency - Evaluates one’s effectiveness in producing expected quantities of work relative to standards and expectations, including effort, utilization of time, materials, and supplies. Indicators include the quantity and quality of work, the absence of rework and waste, utilization of resources, safe work behaviors, preplanning, and anticipating problems. Manufacturing employees will also be evaluated based on the following: Overall Equipment Effectiveness (OEE) considers the various sub-components of the manufacturing process. Availability, viewed as a snapshot of the current production efficiency for a machine, line or cell. OEE = (A)vailabilty x (P)erformance x (Q)uality. Expressed another way: Related Machine Speed (P) x Crewed Hours (A)/ Good Sheets Out (Q). This section evaluates the employee’s performance to maximize the OEE on his/her machine.
Attendance/Punctuality - Includes being present and ready for work as expected. Indicators are attendance records, number of times tardy, frequency of lateness returning from scheduled breaks or mealtimes, work readiness, and preparedness to begin work on time. (Three unexcused tardies equals one unexcused absence)
Procedures/Documentation/Reporting - Refers to the importance of following procedures, carefully and thoroughly documenting critical activities, including training, and to the accurate reporting of information. Indicators include the following established procedures, documenting essential processes, preparing accurate, timely, legible, and complete reports. Communicating as needed with others in the organization.
Coaching/Leading - Evaluates the employee’s ability and skill to positively influence others to achieve Company goals and expectations, regardless of one’s position or title. Indicators include effective planning and coordination of machine efficiencies and quality,, delegation and follow through, exhibiting and promoting confidence, supportive of company views and policies, self-directed initiative, acceptance of responsibility, effective use of time, materials, supplies, and personnel; patience, flexibility, adaptability, assists with training and desires to help others succeed, effective problem solving and decision-making skills.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED minimum.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. May require the ability to write routine reports and correspondence. May require the ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of AS400 and basic computer skills, including Microsoft Word and Excel programs.
Other Qualifications
Position requires 5 years industry related manufacturing experience. The position also requires the ability to be a leader amongst his/her peers, coordinate the work activities of self (and perhaps others), and flexibility in schedule with the ability to work all shifts and being able to work split shifts as needed. Knowledge of Flexo printing, Corrugated / Folding carton die cutting and Litho Laminating is preferred.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.