About the Role As Production Controller Manager, you will lead a team of controllers responsible for predicting, planning and scheduling work, considering manpower, inventory availability and other capacity restrictions to achieve speed, efficiency and throughput goals. What You’ll Do + Partner with Senior Leadership in the development of E-Fulfillment Center strategy and workload forecasts + Oversee the allocation of resources and utilize documented system order data to make informed decisions + Proactively analyze, evaluate and forecast E-Fulfillment Center workflows to minimize future bottlenecks and production slowdowns and achieve process optimization + Establish inventory conditions and ensure they are met to allow for seamless inbound and outbound unit process + Guide the adjustment of workstation parameters to coordinate workstation setup to workflow needs + Set quarterly staffing plan based on the current analyzed and forecasted E-Fulfillment Center work mix + Serve as the first point of escalation in the resolution of trouble orders to achieve on-time delivery to customers + Guide to controllers and other operations managers based on observations of levers to pull to optimize the throughput of the facility best + Communicate system statuses, progression toward building goals and key performance indicators + Lead advanced data collection and dissemination, multi-dimensional analysis, data mining and statistical analysis + Manage workflow of the entire E-Fulfillment Center in conjunction with individual department controllers to meet planned units per hour, cost per unit, level of service and accuracy standards + Effectively manage staffing to meet UPH and CPU goals + Ensure accuracy standards are being met and that unit inventory integrity is achieved across the entire E-Fulfillment Center + Manage direct reports, systems and projects to achieve unit goals per Kohl's policies and practices + Provide leadership by exhibiting influence and expertise, driving results + Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications + Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans + Additional tasks may be assigned What Skills You Have REQUIRED + Bachelor’s Degree in Supply Chain, Engineering, Mathematics or related field + Flexibility to work across multiple shifts and maintain on-call status 24/7 + Effective verbal and written communication skills + Ability to work as part of a team and interact effectively with others + Work well under pressure and as part of a team PREFERRED + Supervisory experience + 5+ years experience with operations and operational support systems (WMS, WCS, LMS, etc.) + Automated MHE experience