Job Description Insight Global is looking for a Production/Application Support Engineer to join one of our most prominent financial services firms. This person will be joining the Asset and Wealth Management Division and sit hybrid onsite in Dallas, TX. They will be spending 70-80% of their day providing level 2-3 support to the Private Investment Services Application and 20% on net new code. They will be reading, investigating, and performing managing the escalation of tickets to other development teams and own until the product is re-launched. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements *5+ years of experience with production support *Java development experience, manipulating/supporting code and making technical fixes *Ability to support applications in AWS *Financial industry experience to understand the organizational structure of support escalation *Asset Management product/application support experience