**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Production IV position works as part of a production unit within Mayo's Division of Media Support Services. This position provides ongoing monitoring of processes and technologies and recommend improvements in support of this goal; providing technical solutions that allow for the efficient and quality production/processing of published materials. Incumbent serves as a consultant to colleagues needing technical guidance. Develops, tests, and applies troubleshooting techniques. Identifies and analyzes process inefficiencies and works with colleagues to implement solutions. Creates and validates Standard Operating Procedures (SOPs). Actively seeks out opportunities to introduce new technologies and techniques for new processes and solutions. **This position is on-site work; individual must live within driving distance to the Rochester Mayo Clinic campus.** ****Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.** **Qualifications** An Associate's degree in graphic/web design, IT, graphic communications, or publishing related field and five years experience in a production/media related field is required. In lieu of a degree, seven years experience in a production/publishing related field will be accepted. Incumbent must demonstrate excellent technical production skills and efficiency (prepress, web, forms design, output, binding/finishing), as appropriate and a thorough knowledge of the equipment and publishing software within their designated area. Must be highly proficient in both Mac and PC platforms and navigating the inter/intranet and local area networks. Incumbent must be highly motivated and use common sense and technical savvy to solve problems. Must possess strong analytical and documentation skills. Must pay close attention to detail and follow through. Must be able to manage multiple production tasks simultaneously in a deadline driven environment filled with ambiguity and competing priorities. Strong human-relation skills, including the ability to mentor colleagues is required. Must convey technical information in a clear and concise manner. Previous experience preferred in administering / configuring Management Information systems such as Avanti Slingshot or Print IQ, Web to Print platforms like PageDNA, and workflow automation including FreeFlow Core. **Exemption Status** Nonexempt **Compensation Detail** $28.80 - $38.89/ hour. **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Monday - Friday 8:00 a.m. - 5:00 p.m. **Weekend Schedule** None **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations) **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Pam Sivly **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.