Why GMF Technology?

 

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. 

We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. 

We are building global platforms, in LATAM, Europe, China, U.S. and Canada– and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

 

About the Role:

Act proactively to consistently deliver on commitments with little supervisionAnalyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancementsIdentify, evaluate, and introduce new approaches/technology to use in product developmentExplore alternative ways to view and solve problems to achieve results beyond what is requiredLeverage innovation tools, creative processes, and diverse cross-functional experts to generate ideasFocus on constantly improving processes, products, and services and exploring innovative ways to do the jobTake advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutionsAsk provocative questions to understand current practices and the customer's experience before moving to problem solvingSees to understand and experience the full array of stakeholders' (e.g., internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovationCommunicate potential benefits of new ideas to stakeholdersInfluence others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methodsTake immediate action when confronted with a problem or when made aware of a situationWork collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product roadmap initiatives to the teams that result in great experiences for our customersCreate novel solutions with measurable value for existing and potential customers (internal or external)Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLACommunicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performanceEnsure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key featuresWork with the Agile team to craft high quality customer-centric user stories that exceed customer expectationsResponsible for leading the prioritization of the product backlog in partnership with product managementMeasure product performance using key information, processes and systems to ensure accountability for achieving business results

Work Experience

4-6 years experience as a Product Owner/Manager on an Agile Scrum team required

 

Education

High School Diploma or equivalent required Bachelor’s Degree or additional equivalent work or military experience preferred
 

Licenses and Certifications

Agile Certification (PSPO or CSP-PO or POPM/APM) required Advanced Agile Certification preferred

 

Working Conditions

Subject to stressful situations Possibility of working long hours may be required Limited travel may be required to support business needs

What makes you a dream candidate?

Working knowledge of risk management, loss control management and coordinating vendor relationshipsThorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritizationProficient understanding of XML/JSON based APIs, Cloud Technologies, Service Virtualization, Test Data Management, and Data Driven Decision makingWorking knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplaceExperience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and othersAbility to effectively define Product roadmaps and identify requirementsAble to demonstrate Servant leader management principles and practicesAbility to deliver best in class product experiences utilizing Design Thinking and Lean methodologiesAdvanced interpersonal, communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levelsAdvanced problem solver who can clearly identify, analyze, and resolve issues as they ariseAbility to manage multiple projects simultaneouslyProficient persuasive and negotiation skillsProficient presentation skills