Job Summary

The Product Owner (ERP Squad) is responsible for maximizing the value delivered by Baylor Scott & White Health’s ERP platforms across Finance, Supply Chain, and Human Resources. This role owns the ERP product backlog, translates complex business needs into actionable work, and partners closely with business leaders, delivery teams, and managed service providers (e.g., Accenture MSP) to ensure secure, reliable, and outcome-driven delivery.

The ERP Product Owner operates in a highly integrated environment (PeopleSoft, SCM, HR systems, automation, and third-party vendors) and must balance regulatory requirements, operational stability, and continuous improvement.


 

Key Responsibilities

Product Ownership & Strategy

Own and prioritize the ERP Squad backlog aligned to enterprise priorities, quarterly objectives, and regulatory timelinesTranslate Finance, Supply Chain, and HR business needs into clear epics, features, and user stories with measurable outcomesEnsure initiatives align with ERP roadmaps, architectural standards, and long-term platform strategyPartner with IS Directors, Architects, and Business Product Leaders to shape quarterly and annual plans

Delivery & Execution

Lead sprint planning, backlog refinement, reviews, and retrospectives for ERP initiativesCoordinate delivery across internal teams, Accenture MSP, and third-party vendorsManage complex dependencies across modules (Finance, SCM, HR) and integrated systemsEnsure readiness for major events such as Open Enrollment, Year-End Tax Updates, and vendor transitions

Stakeholder & Vendor Management

Act as the primary point of accountability between business stakeholders and ERP delivery teamsCommunicate scope, tradeoffs, timelines, and risks clearly to senior leadersCollaborate with vendors on enhancements, upgrades, automations, and integrationsSupport contract and performance management with ERP service partners

Metrics, Quality & Outcomes

Define and track success metrics such as delivery predictability, defect leakage, automation impact, cycle time, and business adoptionEnsure production stability, security role compliance, and audit readiness

Support continuous improvement through automation (e.g., RPA/BOTs), platform upgrades, and process optimization
 

 

Required Experience & Skills

5+ years of Product Owner, Product Manager, or similar experience in ERP or large enterprise platformsHands-on experience with ERP systems such as PeopleSoft, SAP, Oracle, Workday, or equivalentExperience supporting Finance, Supply Chain, or HR business processesStrong backlog management, requirements decomposition, and prioritization skillsExperience working with system integrators or managed service providersAbility to navigate ambiguity, regulatory constraints, and competing enterprise priorities

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level
 

QUALIFICATIONS

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

- EXPERIENCE - 7 Years of Experience