Are you passionate about improving the customer experience? Are you excited about influencing the payment experience of millions of customers worldwide by leveraging customer insights and data analysis?

The Payment Acceptance and Experience (PAE) Marketing team is looking for an analytical, strategic, and customer-focused product marketing manager to join our team. In this role, you will be responsible for developing and executing marketing strategies that enhance the customer paying experience, with a focus on emerging payment technologies and new payment method launches. You will play a pivotal role in shaping how customers discover, evaluate, and adopt various payment options on Amazon.

The ideal candidate is a data-driven marketer with strong strategic thinking capabilities, with exceptional cross-functional leadership skills, experience with analytical tools, and demonstrated success in leading go-to-market programs. You will work closely with payment product teams, financial partners, engineering, analytics, UX and insights teams to create compelling customer experiences that drive payment adoption and trust. This role requires someone who can balance attention to detail with marketing expertise, using data-driven insights to optimize customer engagement and payment method conversion.

Key job responsibilities
• Identify key customer segments and create lifecycle journeys to drive acquisition and retention
• Develop compelling positioning and messaging that resonates with target customers
• Define success metrics and continually optimize to improve performance of marketing initiatives
• Identify best practices and experiment to inform the marketing roadmap
• Build GenAI tools to automate and scale initiatives

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!