The International Preferences (IP) team is responsible for the Customer Experience (CX) for Language of Preference (LoP) and Currency of Preference (CoP) selection on the Amazon retail store, as well as building foundational components for storing and vending LoP/CoP data to other engineering teams. We provide the CX for store selection in the mobile app (ex: switching from US to Canada store), and drive LoP expansion launches in the EU. Our mission is to make the CX for customers shopping in alternative languages or currencies as friction-less, intuitive and consistent as possible.

As a Senior Product Manager-Tech, you will help build a product roadmap and a coherent customer experience across an array of applications. You will work closely with other software engineering teams, program managers, user experience designers, business intelligence engineers, business teams, and with other internal Amazon product stakeholders across the company, as well as with IP’s external network of partners & customers. This role is a great fit for someone who thrives in a dynamic environment, and who is sensitive to the diverse perspectives of customers and stakeholders and works with them to resolve differences. We’re looking for customer obsessed PMTs who are passionate about innovating on behalf of customers and demonstrate a high degree of product ownership.

It is still Day 1 at Amazon, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for bringing inclusive Amazon shopping experience to customers combined with an established track record delivering break-out software experiences.

Key job responsibilities
- Lead end-to-end product roadmap and execution plan
- Define the long-term strategy and vision for customers using LoP and CoP
- Work with technical and non-technical stakeholders to understand and improve product capabilities
- Analyze market trends & customer feedback and usage metrics to identify pain points and feature improvement opportunities
- Build innovative concepts and successfully champion them through senior management and other teams
- Drive requirement definition and design
- Define and own the business metrics and KPIs for our products and services