**Introduction** As a Business Analyst (Product Expert/Manager) for one of Nespresso development teams, you will play a crucial role in managing the client requirements and move the teams in a successful delivery of a cutting-edge application for our client. Beside all the roles and responsabilities described above, your mission will be as well to foster a high-performing, self-organizing team environment that upholds Scrum values and ensures the smooth execution of Agile practices. **Your role and responsibilities** Responsible for creating and aligning teams around the product's vision, goals and success metrics, to drive impactful business outcomes for the client. Responsible for gather insights, perform market and customer research, and perspectives from multiple cross-functional stakeholders, and translate the vision and priorities into Product team work streams and creation of the product/s backlog/s. Will work with stakeholders to get buy-in and approval on all major directional decisions for the product. **Required technical and professional expertise** 3+ years of experience In a BA role and solid knowledge on BA concepts · Technical background, not as developer but to have been working in software delivery and understand technical solutions and impact (APIs, eCommerce tools and systems like CMS - nice to have hybris, Drupal, Store Management and Core configuration, analytics, Personalisation) · Extensive knowledge of Agile principles and standards (SCRUM certification is a plus), nice to JIRA and Confluence · English Language proficency · Analytical competences and attention to details · Resilient, able to work with deadlines · Solid communication skills and client facing · Abilities to synthesise complex information from multiple sources and identify impact in multiple systems · Risk management, tasks prioritisation, responsibilities and collaboration within the team, stakeholders management (interaction with multiple tole like architects, developers, Product Owner, business, testers, managers, etc) · Good retail or e-commerce skills · Ability to work in a multicultural environment · Ability to work with remote teams **Preferred technical and professional experience** Nice to have IIBA certification Nice to have SCRUM certification IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.