Product Manager - Customer Qualifications

Do you enjoy being part of team that provides high-quality Product Management for our customers?

Are you passionate about defining, leading, and executing the customer qualification strategy?

Join a team that delivers essential projects

Role Purpose

 The Product Manager – Customer Qualification is responsible for defining, leading, and executing the customer qualification strategy for subsea equipment portfolios. The role ensures that customer requirements, operating conditions, and regulatory expectations are rigorously understood, translated into product and system requirements, and validated through structured qualification, testing, and evidence generation.

This role sits at the intersection of customers, engineering, operations, and commercial teams—reducing technical and commercial risk, accelerating time to market, and enabling confident customer adoption of subsea technologies.

Fuel your passion

As a Product Manager, you will be responsible for:

Leading customer qualification strategies for subsea equipment across new developments, upgrades, and life-of-field applicationsEngaging directly with operators, EPCs, and partners to understand field conditions, performance requirements, and acceptance criteriaOwn customer requirement definitions (URS/CRS) and ensure traceability into product specifications and qualification plansActing as the primary product interface during technical clarifications, bid phases, and early project execution.Technology Readiness mapping against API requirements and orders TAMDefining qualification roadmaps aligned to industry standards (e.g. API, ISO, DNV) and customer-specific requirementsWorking with engineering to scope qualification activities including analysis, testing, trials, and field validationEnsuring qualification evidence is robust, auditable, and reusable across customers and regionsBalancing standardization vs. customization to maximize portfolio leverage while meeting customer needsGovernance of standardized positions with customers with the aim to progressively reduce the amount of documents and Es&Qs that have to be assessed on tenders and also that require repeated approval during project execution by having them in pre-approved and managed in centralized repositories.Coordinating closely with engineering, manufacturing, supply chain, quality, and project teams to execute qualification plansPartner with sales and commercial teams to support tenders, technical positioning, and customer risk reductionDriving internal alignment on customer acceptance criteria, deviations, and risk mitigation strategiesFeeding customer qualification insights into product roadmaps and future development prioritiesIdentifying recurring customer requirements and opportunities to standardize qualification assetsSupporting continuous improvement of qualification processes, tools, and governance 

Fuel your passion

To be successful in this role, you should have:

Strong subsea engineering, product management, systems engineering, or technical project rolesStrong exposure to subsea equipment (e.g. trees, manifolds, controls, umbilicals, connectors, or similar)Demonstrated experience with product or system qualification in regulated, safety-critical environmentsStrong understanding of customer qualification, verification, and validation principlesDirect customer-facing experience in technical or commercial contextsCustomers / Operators / EPCsEngineering (systems, mechanical, electrical, controls)Quality & CertificationSales, Commercial & TenderingProject Management & OperationsHave permanent work permit in UK

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 

Contemporary work-life balance policies and wellbeing activitiesComprehensive private medical care optionsSafety net of life insurance and disability programsTailored financial programsAdditional elected or voluntary benefits

The Baker Hughes internal title for this role is: Product Management Senior Advisor - Product Manager