Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... The Product Manager (PM) executes delivery of a defined roadmap by leading initiatives involving multiple people, processes, and technology components. This role includes writing user stories, requirements, and acceptance criteria, and leading cross-functional grooming sessions. The PM aligns product requirements with strategic goals, nurtures positive relationships with stakeholders, and is responsible for short- and long-term product results. Additionally, the PM manages the product lifecycle, ensuring alignment with business goals and customer needs, and collaborates with engineering, design, marketing, and sales teams to deliver innovative solutions. Day to day, you’ll… + Engage in product discovery by understanding customer needs through research and customer interactions and manage the discovery process. Understand customer needs, manage project constraints, and create artifacts that align opportunities with business outcomes + Ensure the successful execution and delivery of assigned features within large-scale products, organizing necessary resources through planning ceremonies, and supporting the product backlog while managing scope, schedule, quality, costs, resources, and risks + Write detailed user stories and requirements with acceptance criteria that can be properly translated into automated tests + Lead product ceremonies with cross-functional partners to facilitate work from discovery through delivery using modern SDLC best practices and methodologies + Prioritize product features and manage the product backlog + Engage in meaningful discussions with engineers to align product strategy with technical capabilities + Engage with leadership to prioritize based on data-driven insights and outcome analysis + Present findings to leaders, clearly articulating the rationale, methodology, and expected impact + Identify and monitor key product metrics, drive A/B test design and execution, and ensure accountability for both short- and long-term product results + Focus on delivering measurable outcomes and use data to guide decisions and assess success + Collaborate effectively with engineering, design, and business functions to ensure alignment + Foster a sense of ownership and accountability within the squad and ensure the quality and success of shipped features and OKRs + Engage in personal development to enhance product management competencies and adjacent functions such as Agile, Lean, DevOps, etc. What you'll bring to the team... Education: + Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience Work Experience: + Demonstrated decision making, analytical, and problem-solving skills + Effective oral, written, and interpersonal communication skills with demonstrated effectiveness in presenting complex information to multiple organizational levels, with strong facilitation and presentation skills + Introduction to formal product management methodologies + 3 years minimum related work experience + Proficiency with Microsoft Office software and product planning tools It would be even better if you also had... Work Experience: + Introduction to structured technology delivery/software development lifecycles + PMP certification, or equivalent, or completed work towards PMP certification, or equivalent Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com (https://www.blockbenefits.com/public/welcome) . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.