You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and operating on the forefront of the evolution of AI capabilities. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Claims, Disputes, and Fraud Operations Product you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
 Job responsibilitiesDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityManage the product lifecycle using Agile best practices, from ideation through launch and continuous improvementCoordinate activities of the agile product teams that include research, design, data scientists, machine learning engineers, and data analytics membersManage existing product features and collaborate on the research, definition, and development of new features to advance the product roadmap and performance Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementAdvanced knowledge of the Dispute lifecycle and Payment Network collaborationExperience with AIML product delivery and coordinationExperience in prompt engineering in Agentic AIStrong communicator with the ability to fluidly interact with leaders, stakeholders, employees, and third-party vendorPreferred qualifications, capabilities, and skillsDemonstrated prior experience executing in a highly matrixed, complex organization