About the team:

This is a unique opportunity for an analytical, creative, and experienced individual to make a big impact on Gartner’s client experience as part our Global Product Management team. Our mission is to create effortless, customer-centric, habit-forming digital experiences that enable clients to solve their mission critical priorities. We are looking for an impact-driven, self-motivated problem solver to partner with engineering team, UX and data scientists to build and improve Gartner’s customer experience platform.

What you will do:

Own product roadmap for the AI platform, aligning it with business priorities, AI adoption goals, and Data Science/ML Engineering needsTranslate platform users’ needs (data scientists, ML engineers, product teams) into clear requirements and partner with platform engineering and Infra teams to deliver scalable MLOps/LLMOps capabilities and governance.Prioritize and manage capabilities for frontier model access, including tools and workflows to host, fine‑tune, and train large models for different business use casesDefine how MCP servers and reusable A2A templates are used so teams can quickly assemble safe, reusable AI workflows and agentsDefine and evolve tools for search ingestion and query pipelines, including connectors, indexing strategies, relevance controls and guardrailsWork with platform SRE, security, and compliance to guarantee the AI Platform meets SLAs for availability, latency, and reliability, while adhering to governance, privacy, and auditability requirements.

What you will need:

Bachelor’s or Master’s degree in computer science, engineering, data science, product management, or a related technical field; MBA (or equivalent) will be a plus3-5 years of overall experience, 2+ years of experience in digital product managementProven experience working with technical products (big plus if with AI-ML platforms, LLMs, GenAI, autonomous/multi-agent systems)Experience leading scrum teams with a variety of business, data science and technical stakeholdersPassion for innovation and continuous learning; Stay informed on AI/ML trends, agentic workflows, and enterprise integration best practices

What you will get:

Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:106867

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