Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About this role:

The Product Manager, Marketing Technology is part of the Sales & Marketing Technologies team in GSSO. This team focuses on leveraging Marketing technologies to improve sales productivity and the overall seller experience.

We are seeking a product manager with a track record of leading ideation, design and delivery, and ongoing management of innovative Marketing technology. The right person can develop trust-based relationships and move towards the important vs. the interesting. If you are excited about delivering impact within a fast-moving environment - this is the role for you.

What you’ll do: 

Own business requirement gathering, definition and prioritization to inform the product delivery roadmaps and long-term vision that results in business impact.Work closely with IT to define and execute product delivery plans including resolution of day-to-day risks and issues that are obstacles to delivery.Own the day-to-day management of select products and features within the Marketing Technology portfolio in addition to designing and delivering enhancements.Drive operational improvements and automation capabilities to improve efficiency, throughput, and quality across the technology delivery and deployment processes.Analyze current operations through common data analysis practices to assess current performance and identify key opportunitiesEvolve the usage analytics to identify unknown/unforeseen user behavior and technology anomalies to further improve tools and quickly identify production issues.Support the required organizational change to ensure products are impactful at scale including change programs, communications, and trainings.Support in managing and influencing stakeholders across Marketing, Sales, Sales Ops, and IT to champion the Marketing technology roadmap.

What you’ll need:

Bachelor’s degree required4-6 years of experience with mix across business operations, technology or analyticsMinimum of 1-2 years supporting business processes related to Marketing and Sales, ideally on an industry-leading Marketing automation platform (e.g. Salesforce, Oracle/Eloqua, etc.) and related Marketing technology.Demonstrated ability to solve complex/unstructured business problems through the lens of curiosity and a desire to learn.Familiarity with using SQL to analyze data requiredExperience in delivering and supporting B2B technology solutions or capabilities towards a product vision.Strong knowledge of technology delivery methods with high emphasis on working with teams using Agile/Scrum methodologies.Proven track record of collaborating with multiple stakeholders and teams across business and IT teams.Strong written and verbal communication skillsStrong attention to detailIndependent, self-starter with high integrity capable of driving progress with minimal supervisionExperience with Python or R preferred

What you will get:

Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!Collaborative, team-oriented culture that embraces diversityProfessional development and unlimited growth opportunities

#LI-AS14 #GSSO

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:106407

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