Job Description Overview Shoppers Drug Mart is building the future of connected healthcare with a digital health platform that delivers personalized, intelligent experiences to millions of Canadians. As a Product Manager on the Digital Health AI team, you’ll shape the AI platform powering patient-facing health agents, personalized recommendations, and integrations with trusted Canadian health data sources. What You’ll Do AI Product Strategy & Vision: Define and own clear, actionable roadmaps for AI-powered health experiences, ensuring each release delivers measurable impact. User-Centric Design for AI: Partner with design and clinical teams to map both “happy” and “unhappy” user journeys, delivering safe, human-centered healthcare experiences. Technical Acumen: Collaborate closely with engineering and data science, leveraging your understanding of the AI/ML lifecycle to scope, prioritize, and validate features. Prioritization & Scope Management: Deliver MVPs under tight deadlines by balancing velocity, safety, and scalability. Risk Management & Clinical Safety: Ensure compliance with privacy, security, and regulatory requirements, embedding safety guardrails into every release. Data & Evaluation Strategy: Define success metrics, evaluation frameworks, and continuous improvement processes using real-world performance data. Stakeholder Management: Build strong partnerships across clinical, legal, engineering, analytics, and operations teams to align priorities and drive delivery. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Who You Are 3–6 years of Product Management experience in digital health, AI/ML, or consumer platforms. Skilled at strategy and execution, with proven ability to bring clarity and structure to complex, cross-functional work. Comfortable working with AI-driven products and regulated healthcare environments. Passionate about improving health outcomes through safe, evidence-based, empowering user experiences. Bonus: Experience with conversational AI, personalization, healthcare data integrations,