Sunnyvale, CA, 94086, USA
8 hours ago
Product Manager
**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Product Manager **What does a successful Product Manager do at Fiserv?** Clover is looking for a hands-on Product Manager who is passionate about building products and delightful experiences for our customers. Clover’s product team is responsible for moving new innovative products through the software development lifecycle. We’re focused on simplifying the lives of small business owners and in doing so helping Clover achieve its goals. As a Product Manager for POS at Clover, you will be an advocate for the pain points of Clover's merchants and their staff. You will apply your dining experience and retail shopping experience to develop the impactful product experiences that merchants need to thrive. Ideally, you have worked in a restaurant, or a retail establishment and have nuanced respect for the immense work it takes to delight customers. You will help define the full lifecycle of the product, drive execution in collaboration with designers, engineers and other product managers. You will also collaborate with customer experience and support teams to gain insights about product usage and adoption to define enhancements. **What you will do** **Drive Product Execution** + Own the delivery of features and product improvements — define clear requirements, align stakeholders, and manage timelines. + Partner with engineering and design to scope, prioritize, and iterate on solutions. + Manage the product development lifecycle from discovery through QA to release. **Lead Rollouts & Launches** + Create launch plans from pilot to general availability, defining rollout criteria and customer cohorts. + Collaborate with sales, support, and marketing to ensure internal readiness and user adoption. + Define success metrics and drive post-launch analysis and improvements. **Deepen Product Quality & Impact** + Use customer feedback, support insights, and data to continuously refine and optimize the product. + Validate solutions through hands-on testing, internal pilots, and early adopter feedback. + Ensure product decisions align with business goals, compliance, and scalability. **What you need to have** + 4+ years of Product Management or Product Owner experience in an enterprise B2B/B2B2C SaaS product company, preferably in the restaurant or retail industry with knowledge of Order management, and front of house operations. + Experience defining, developing and launching products at various stages, in an Agile environment + Strong analytical and problem-solving skills, leading with authority while influencing other + Excellent relationship building skills: written and verbal communication, collaboration and team building + Customer empathy: Understand customer needs, how they interact with products and define solutions to address their pain points. + Experience in API management and 3rd party integrations + Technical background required. Bachelor’s degree in a technical discipline is a must, a Business degree is a strong plus. **What is nice to have** + Experience with restaurant or retail technology **_In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future._** **Salary Range** $124,800.00 - $187,200.00 _These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ._ It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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