- We are seeking a strategic and technically adept Product Manager to lead the development and optimization of digital customer interfaces and complex backend systems within our enterprise telecom environment. This role is ideal for someone who thrives at the intersection of user experience, technical systems, and data-driven decision-making.

- Product Strategy & Road mapping

- Define and drive the product vision, strategy, and roadmap for digital interfaces and backend systems (billing, provisioning, inventory, etc.).
- Collaborate with cross-functional teams including engineering, UX/UI, operations, and marketing to align product goals with business objectives.

- User Experience (UX) Leadership

- Partner with UX designers to create intuitive, user-centric digital experiences across web and mobile platforms.
Translate customer needs and feedback into actionable product features and enhancements.

- Backend Systems Integration

- Work closely with technical teams to understand and manage complex backend systems such as billing engines, provisioning platforms, and inventory management tools.
- Ensure seamless integration between front-end interfaces and backend infrastructure.

- Data & Metrics Analysis

- Define KPIs and success metrics for product performance.
Analyze user behavior, system performance, and business outcomes to inform product decisions and continuous improvement.

- Stakeholder Communication

- Serve as the voice of the product across the organization, clearly communicating priorities, progress, and outcomes to stakeholders at all levels.
- Gather and synthesize feedback from internal teams, customers, and partners.
- can pay $60-65/h

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .