Job Summary

Job Description

What is the opportunity?

In this Product Manager role, you will support the delivery of a new Client Reporting System while managing the day-to-day operations of the legacy platform. You will engage stakeholders (Head Office, Wealth Management Canada (WMC) Advisors, and clients) to ensure the new solution meets their needs while overseeing critical reporting processes, including year-end tax workflows, client statements, and other regulatory deliverables. You will balance short-term operational demands (legacy system management, tax reporting) with long-term product strategy, ensuring a seamless transition to the new platform.

What will you do?

Product Strategy & Delivery

Help define the vision and roadmap for client reporting, aligning with WMC’s long-term goals while addressing immediate user needs.Partner with Technology, Operations, and Compliance to prioritize foundational work, and iterative improvements based on feedback.Support the product backlog, balancing feature development, technical debt, and regulatory requirements (e.g., year-end tax reporting, client statements).

User Engagement & Feedback Loops

Act as the voice of advisors, clients, and operational teams, translating their reporting needs (format, data granularity, delivery frequency) into actionable requirements.Conduct user research to document pain points in the legacy system (e.g., manual workarounds, missing data) and validate solutions in the new platform.Manage feedback mechanisms (demos, UAT sessions) with Change Enablement to ensure adoption and minimize disruption.

Legacy System & Operational Management

Oversee day-to-day operations of the legacy reporting system, ensuring stability and addressing escalations during the transition.Collaborate with Operations and Tax teams to streamline year-end reporting processes, client statements, and other recurring deliverables.

What do you need to succeed?

Must haves:

Experience in Wealth Management – preference for client-facing roles.Experience in Product Management.Experience with Agile practices and systems (JIRA, Confluence).

Nice-to-have:

Experience working with users and change enablement groups.Experience with computer science – knowledge of Angular, Figma

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Flexible work/life balance options.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilities. Access to a variety of job opportunities across business.

Job Skills

Agile Product Development, Communication, Customer Service, Customer Success, Decision Making, Group Problem Solving, Leadership, Long Term Planning, Teamwork, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-09

Application Deadline:

2025-07-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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