At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

As a Digital Product Consultant, you will take end-to-end ownership of digital products, applications, and platforms within a designated business channel at AIA. This role requires a strategic mindset, strong organizational skills, and the ability to manage multiple priorities in a dynamic and complex environment.

You will serve as the primary liaison between business stakeholders, IT teams, and third-party vendors, ensuring seamless communication and alignment across all levels of the organization. Your responsibilities will include defining product vision, managing roadmaps, and driving the successful delivery of digital initiatives that align with business goals.

JOB RESPONSIBILITIES:

Plan out digital product roadmaps aligned with the overall business strategy, aiming to deliver high-quality, innovative products, features, and enhancements.

Develop comprehensive product specifications that reflect business requirements and UI/UX best practices, in close collaboration with IT, to effectively guide and prioritize development efforts—whether handled internally or by third-party vendors.

Oversee end-to-end testing, including user management, feedback collection, and delivery coordination, while also conducting thorough functionality testing to ensure product quality.

Manage the full lifecycle of digital products, ensuring timely delivery and alignment with channel strategy. Take ownership of project management responsibilities when necessary to keep initiatives on track.

Support the development of business cases related to your product scope, with a clear understanding of the financial implications and potential ROI of proposed initiatives.

Track and analyze the performance of product tests and launches, conducting post-launch evaluations to identify opportunities for improvement and optimization.

Communicate product updates and developments to cross-functional teams, managing stakeholder expectations and ensuring alignment across business users and end-users. Coordinate with Helpdesk and Planning teams to ensure effective communication and readiness for product-related inquiries.

JOB REQUIREMENTS:

Bachelor’s degree in Engineering, Computer Science, or a related field is preferred.

Minimum of 8 years of experience in digital technology, including 3–5 years of hands-on experience in web, application, or technical product management—ideally within the insurance, design, user experience, or computing domains.

Strong grasp of digital innovation, with the ability to translate vision and ideas into practical solutions within existing constraints. Must be comfortable working hands-on in technical environments.

Excellent written and verbal communication skills, with the ability to convey complex ideas clearly to both technical and non-technical audiences.

Solid understanding of the product management lifecycle, as well as best practices in web and application development.

Proven ability to organize, prioritize, and manage multiple projects and stakeholders effectively in a fast-paced environment.

Familiarity with various development methodologies, including Agile and Waterfall, and a working knowledge of standard software development practices.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.