Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director responsible for Supplier Payments within the Chief Administrative Office’s Supplier Services team, you lead innovation through the development of products and features that enable cohesive, frictionless, and personalize experience for JPMorganChase employees on the supplier payment employee journey; the operators in supplier services who process these payments from invoice to accounting to tax treatments; and the suppliers receiving payment. This product area has global reach with an astonishing amount of data that is ripe for AI innovation. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

Oversees the product roadmap, vision, development, execution, and risk management that support our business goals

Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth of our supply base in size and complexity

Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives

Owns product performance and is accountable for investing in enhancements to achieve business objectives  Monitors market trends, conducts competitive analysis, and identifies opportunities for product innovation

Required qualifications, capabilities, and skills

8+ years of experience or equivalent expertise delivering products, projects, or technology applicationsExtensive knowledge of the product development life cycle, technical design, and data analyticsProven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExperience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

Recognized thought leader within a related fieldExperience in payments, invoicing, or related supply chain fieldsUnderstanding of user experience research and design methodologies