As an Executive Director in the Chase Travel Lodging Product team, you will engage with team(s) comprised of software engineering, infrastructure development, architecture, servicing) to advance the product’s vision and strategy to satisfy customer need. You will leverage industry insights, data and analytics and business needs to develop and manage a “roadmap” of initiatives over time. 

Job Responsibilities

Own and manage the delivery of product roadmap for specified area of focus, across web and mobileServe as the subject matter expert for product domain – evaluate and document requirements from internal and partner development teams, scope technical solutions, identify risks, and clearly communicate goals and milestones to business stakeholders globally Utilize Agile methodologies and tools like JIRA and Confluence to manage and track projectsDevelop requirements, epics, and user stories to support AI & Innovation product initiativesAnalyze and evaluate product metrics to ensure alignment with time, cost, and quality targetsConduct user research, journey mapping, and market analysis to inform the strategic roadmapEffectively communicate the impact of lodging initiatives to the overall business senior stakeholdersDrive senior level strategy discussions at all levels in determining the product roadmapManage product reviews, strategy sessions with leadership, performance assessments, and data-based decision-making to manage the evolution of the roadmapPartner with internal and external teams (product, design, technology, analytics, risk, legal, compliance, ops, servicing, marketing) on prioritization and development of product features

 

Required Qualifications, Capabilities, and Skills

Over 7 years of experience in product management, specializing in the development of large-scale enterprise products or systems, particularly within the Product or Travel sectors.At least 2 to 3 years of experience in leading and managing teams.Experience moving technical products from inception to delivery and an ability to articulate the impact Ability to manage tight delivery timelines and exhibit calmness under intense pressure, Comfortable navigating through ambiguity and changeBe a strategic thinker that demonstrates strong interpersonal and influencing skills to manage partnerships across all levels of the organization, including teams located in different localesProven end-to-end problem-solving skills with the ability to solve large, complex business problems, obtain consensus and enhance organizational transformation   Data-focused decision making and quantitative analysis skills, Attention to detail and ability to manage multiple tasks and priorities simultaneouslyExcellent communication skills for effective interaction with business and technology stakeholders

 

Preferred Qualifications, Capabilities, and Skills

Candidate from a Travel or Financial Services background preferredCertifications in Agile methodologies would be an advantage

Prior experience working in a product organization, driving collaboration, and delivering customer-centric solutions