Toronto, ON, Canada
6 hours ago
Product Development Process Modernization Lead

What you’ll do

At Canadian Tire, we’re dedicated to delivering high-quality products and exceptional customer experiences. As part of our Owned Brand Product Development team, the Packaging department plays a critical role in ensuring our Owned Brand products stand out on the shelves. We are responsible for the development of Packaging files across over 30 Owned Brands, across more than 100 product categories at Canadian Tire Retail. We're looking for innovative, forward-thinking individuals to join us in modernizing our packaging processes to better serve our customers and improve our operational efficiency. 

The Product Development Process Modernization Lead will be a pioneering role within the Product Development and Packaging Operations Department, responsible for evaluating and modernizing the processes for our Product Development team. This individual will conduct thorough process mapping, identify inefficiencies, interview stakeholders, and make strategic recommendations to expedite and enhance our product development and packaging workflows.

The first project this candidate will lead is the modernization of the packaging workflow. The successful candidate will also champion stakeholder change management efforts and collaborate closely with key stakeholders to digitize and automate parts of the process using AI and other advanced technologies. Our goal is to reduce our time-to-market from where it is today by roughly half.

Process Evaluation & Mapping: Conduct comprehensive evaluations of current packaging processes, including interviewing cross-functional teams and working with external partners.

Inefficiency Identification: Identify pain points and inefficiencies within current workflows through stakeholder interviews, data analysis, and process observations.

Recommendations & Implementation: Develop actionable recommendations for process improvements, leveraging automation and digitization to expedite tasks.

Project Roadmap Development: Build and maintain a detailed project roadmap, outlining key milestones, timelines, and deliverables to ensure successful execution of process modernization initiatives.

Strategic Process Redesign: Drive and oversee new process initiatives, providing strategic direction and leadership to cross-functional teams.

Documentation & Analysis: Meticulously document findings from process tests, generating comprehensive reports that highlight key insights and outcomes.

Stakeholder Engagement: Lead change management initiatives with stakeholders across various departments to ensure smooth adoption of new processes.

Stakeholder Communication: Prepare and deliver compelling presentations that convey project results and perspectives, influencing decision-makers and shaping the direction of process redesign efforts.

Collaboration: Work closely with Senior Packaging Developer, Packaging Team, and external production art partners.

Technology Utilization: Utilize AI where appropriate to automate tasks and reduce redundancy within the packaging development process.

Reporting & Communication: Report regularly to the Packaging Manager on progress, challenges, and successes.

What you bring 

Bachelor’s degree in Industrial Engineering, Process Engineering, Business Administration, or a related field.

Minimum 5 years of experience in process improvement or related roles within packaging or manufacturing environments.

Proven experience with process mapping tools and methodologies.

Strong project management skills with a demonstrated ability to lead complex initiatives from concept to completion.

Proficient in utilizing AI and other technologies for process automation.

Exceptional problem-solving skills with a focus on innovation and continuous improvement.

Excellent communication and interpersonal skills to effectively engage stakeholders at all levels.

Experience in change management is highly desirable.

Knowledge of packaging processes in retail or consumer goods industry is an asset.

A forward-thinking approach to process improvement, with a passion for leveraging cutting-edge technologies to drive efficiency and modernization.

Proven ability to build and maintain detailed project roadmaps, manage complex initiatives, and lead cross-functional teams from concept through completion.

Strong capability in process evaluation, mapping, and data analysis to identify inefficiencies and recommend actionable improvements.

Exceptional oral and written communication skills, with experience in preparing and delivering compelling presentations to influence stakeholders and decision-makers.

Proficient in utilizing process mapping tools, Microsoft Office Suite (Word, Excel, PowerPoint), and automation/AI software. Quick to adapt and learn new technologies.

Advanced problem-solving abilities with a focus on innovation, continuous improvement, and strategic process redesign.

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging 

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations  

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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