Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
 As a Product Delivery Manager in Embedded Finance and Solutions (EF&S), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 

The next decade of payments promises to be even more transformational than the last. Continued investment and development in the Embedded Finance and Solutions (EF&S) space is a top priority for JPM Payments. The incoming Vice-President will act as a catalyst, taking our service offering to the next level on this high visibility, multi-year journey. The Vice-President, Product Delivery is accountable for driving several key outcomes across a broad portfolio. Ultimately, these contributions will help us optimize and scale our business globally.
 Job responsibilitiesBecome an industry thought leader and help senior leaders shape the strategic vision for the product Work directly with our Clients and help them integrate with our industry leading solutionIdentify new opportunities by documenting Client feedback and working with Product Development to inform the product roadmap Monitor the performance of products and services, including overall profitability, by identifying and maintaining key performance indicators (KPIs)Liaise with internal stakeholders (e.g., legal, risk, controls) to ensure compliance with both JPMC policy and regulatory commitmentsLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationLeads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirementsEffectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skillsStrong communication/presentation skills (i.e. creating content) that can be consumed at all seniority levels with both internal and external audiencesBe a persuasive negotiator and thrive in a high intensity environmentOperate with minimal guidance and oversight, capable of embracing ambiguityAbility to rapidly understand emerging technologies and business models / naturally see commercial opportunitiesPassion for creatively solving problems and an entrepreneurial spiritAbility to adeptly pivot opportunities based on new information and market forcesResourcefulness to filter a large number of opportunities into the most impactful engagements5+ years of experience or equivalent expertise in product delivery or a relevant domain areaDemonstrated ability to execute operational management and change readiness activitiesStrong understanding of delivery and a proven track record of implementing continuous improvement processesExperience in product or platform-wide release management, in addition to deployment processes and strategies Preferred qualifications, capabilities, and skillsProficient knowledge of the product development life cycle, design, and data analytics5+ years of production Java experience2+ years writing automated tests using Behavior-Driven Development (Cucumber, etc.)Experience with RESTful API design and implementationAbility to communicate complex technical topics to a business audienceExperience with API testing tools (Postman, etc.) and structuring API callsDebugging, tracking, tracing and log reading experience using Splunk, Elasticsearch, or similar tools