Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
 As a Product Delivery Manager in Commercial Real Estate Product Team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will collaborate with product managers to prioritize, develop, and implement product backlog items, and work with users to uncover requirements and understand their daily activities. You will partner with designers to create solutions that meet requirements and delight users, and work as part of a software engineering team to provide insights, requirements, and clarity to developers daily. Additionally, you will facilitate and provide operational support for the product and engineering teams, and may lead refinement sessions and coordinate other agile development ceremonies.
 Job responsibilitiesLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance assessment opportunities to improve efficiencies and functional coordinationLeads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirementsEffectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partnersPerform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experienceEstablish backlog items for new software that will support sales leads and portfolio featuresConduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutionsHelp prioritize the product backlog in conjunction with product and engineering teamsCreate mockups and wireframes as part of requirements gatheringManage multiple projects and proactively communicate issues and prioritiesCommunicate complicated problems and solutions to stakeholders, both verbally and in writingRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product delivery or a relevant domain area (e.g., business analyst, UX designer, or product owner)Advanced experience analyzing software problems and documenting management artifacts including user stories, use cases, and process flowsAdvanced experience creating mockups and wireframes with tools like Figma, Sketch, Balsamiq Mockups, or similarStrong verbal and written communication skillsStrong organizational skills, attention to detail, and ability to meet concurrent deadlinesComfortable influencing others and negotiatingComfortable working in a fast-paced, highly collaborative, dynamic environmentWorking knowledge of domain modeling and/or data normalization concepts in databasesPreferred qualifications, capabilities, and skillsCommercial Real Estate and/or General Lending backgroundProficient knowledge of the product development life cycle, design, and data analyticsPrior experience using Atlassian tools like JIRA and Confluence