Product Compliance Specialist (Consumer Products/Hardline), Global Solutions and Risk Compliance (GSRC)
Amazon.com
Job Requirement:
•Deep expertise in EU and North American regulatory frameworks
•Product categories: Hardline consumer goods (electrical appliances, furniture, toys, food-contact materials)
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
The team that you will work is responsible to ensure that the Amazon Private Brand products have been tested in certified laboratories and that you will comply with the legal requirements of target selling market place, and conduct post-launch audit of Private Brand Products following product compliance requirement.
Key job responsibilities
• Expert in compliance with European and American regulations for Electrical products, Hardline (especially furniture), and children's products.
• Analyze emerging regulatory requirements: Assess the business impact of new regulations from European, North American, MENA, and AU markets, evaluating product category applicability and technical compliance requirements.
• Execute regulatory implementation: Deploy new regulations and policies following established change management logic and operational protocols.
• Handling compliance crisis or escalations
• Ensure that good ideas are consistently implemented across all tasks to improve efficiency and standardize process workflows to meet KPI goals
• Understand the business and identify potential areas of improvement from a technical perspective or regulatory risk.
• Facilitate communication between vendors and stakeholders to provide support timely and correctly.
• Maintain vendor management process documentation and training.
About the team
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Chemical Safety Compliance, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
•Deep expertise in EU and North American regulatory frameworks
•Product categories: Hardline consumer goods (electrical appliances, furniture, toys, food-contact materials)
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
The team that you will work is responsible to ensure that the Amazon Private Brand products have been tested in certified laboratories and that you will comply with the legal requirements of target selling market place, and conduct post-launch audit of Private Brand Products following product compliance requirement.
Key job responsibilities
• Expert in compliance with European and American regulations for Electrical products, Hardline (especially furniture), and children's products.
• Analyze emerging regulatory requirements: Assess the business impact of new regulations from European, North American, MENA, and AU markets, evaluating product category applicability and technical compliance requirements.
• Execute regulatory implementation: Deploy new regulations and policies following established change management logic and operational protocols.
• Handling compliance crisis or escalations
• Ensure that good ideas are consistently implemented across all tasks to improve efficiency and standardize process workflows to meet KPI goals
• Understand the business and identify potential areas of improvement from a technical perspective or regulatory risk.
• Facilitate communication between vendors and stakeholders to provide support timely and correctly.
• Maintain vendor management process documentation and training.
About the team
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Chemical Safety Compliance, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
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