Product Analyst
Insight Global
Job Description
One of Insight Global’s top clients within the FinTech Industry is looking for a Product Analyst to join their startup in Flatiron, Manhattan 5 days a week. This company provides a marketing tool to credit unions to help automate and modernize their member relationships. The Product Analyst role is responsible for identifying data trends to enhance product usage, features, and releases, while also ensuring data accuracy during implementation. This person will understand how the platform is used in production, and work alongside the GTM team to diagnose launch issues, data gaps, and adoption problems. The purpose of this role is to turn information into clear recommendations to help the marketing platform work faster and contribute to the overall business decisions of the company. Additional responsibilities will include :
- Analyze Product usage and customer behavior to identify trends to influence roadmap decisions
- Assist in defining success for future product features and releases
- Support GTM teams by diagnosing data readiness and implementation risks
- Proactively recommend new features or use cases that drive additional value and revenue
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- 2+ years of experience within product
- Experience with implementation and customer success
- Ability to analyze, synthesize, and document data to provide tangible insights - Background in Fintech, SaaS, or Financial Services Industry
- Experience with SQL
- Experience with CRM tools such as Hubspot and Salesforce
- Experience with BI and data analytics tools
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