Description In this role at Citizens, you will gain new experiences, create opportunities, think beyond your position, and make an impact. As a Procurement Change Management Specialist focusing on change management and training, you will provide training, reporting and insights to support key business leader initiatives. Collaborating with other financial staff, you will improve processes and offer recommendations to ensure colleagues have informative, relevant and inspirational training. You will continuously consult with business partners and research trends to keep training and change management ideas fresh. Join us for a fulfilling career with challenges and growth opportunities. Primary responsibilities include: · Change Management: Leading and managing change initiatives within the Property & Procurement department. This includes assessing the impact of changes, developing change management strategies, and ensuring smooth transitions. · Training and Development: Designing and delivering training programs for Property & Procurement staff. This involves identifying training needs, creating training materials, and conducting workshops to enhance skills and knowledge. · Stakeholder Engagement: Collaborating with various stakeholders, including suppliers, internal teams, and management, to ensure alignment and support for changes. · Communication: Communicating changes and updates to the Property & Procurement team and other relevant parties. Ensuring clear and consistent messaging to facilitate understanding and acceptance. · Monitoring and Evaluation: Tracking the progress of change initiatives and training programs. Evaluating their effectiveness and making necessary adjustments to achieve desired outcomes. · Risk Management: Identifying and mitigating risks associated with changes. Developing contingency plans to address potential challenges. · Documentation: Maintaining accurate records of change management activities and training sessions. Ensuring documentation is up-to-date and accessible. Required Skills/Experience: + 3 years of experience designing and delivering training for internal colleagues + 5 years experience of designing and executing change management in a large corporate environment + Strong visual, verbal and written communication skills + Customer empathy + Technical Skills: Video editing, voice production, training needs analysis, instructional development, storytelling, project management, test feedback + Evaluation methods: practical tests, portfolio review, project management scenarios, communication exercises, empathy scenarios and feedback analysis Education Bachelor's Degree preferred Hours & Work Schedule + Hours per Week: 40 hrs + Work Schedule: 8:00am - 5:00pm, Monday - Friday Role is onsite in Johnston, RI. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 06/30/2025