Team Leadership & Management (approx. 20%) • Lead, mentor, and develop a team of 5 staff in Procurement and Customer Service functions. • Set team objectives, monitor performance, and ensure achievement of Key Performance Indicators (KPIs). • Provide coaching, training, and performance feedback to foster professional growth. • Promote collaboration, accountability, and a high-performance culture within the team. Procurement (approx. 40%) • Plan, source, negotiate, and purchase aerospace fasteners and standard parts according to business requirements. • Select and recommend suppliers; issue and follow up on purchase orders; maintain records in ERP/IMEX systems. • Conduct RFQs/RFPs, confirm PO details, and ensure timely delivery. • Coordinate with Sales on customer requests and procurement priorities. • Support compliance and import declaration requirements (IMEX import SPA). Customer Service (approx. 40%) • Oversee daily customer communications, inquiries, and complaints, ensuring customer satisfaction. • Manage transactions in Wintrade and Oracle EBS, including quotes, POs, delivery, returns, and invoicing. Non-Confidential Business • Ensure accurate preparation of shipping and customs documents; support LC collection from banks. • Perform contract review on customer POs and liaise with Sales, Procurement, Finance, Quality, Warehouse, and Logistics teams. • Ensure compliance with company policies, internal/external audits, and export regulations. F.5 or above; minimum 10 years in procurement, customer service, shipping, and logistics. • Proven experience managing and leading a team, preferably 5+ staff. • Knowledge of international trade regulations and Oracle Order Management modules. • Strong leadership, interpersonal, and problem-solving skills; hands-on approach. • Fluent in English, Cantonese, and Mandarin; proficient in Excel, Word, Outlook, PowerPoint. • Ability to manage heavy workload, prioritize, work independently, and collaborate with teams. Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at www.howmet.com/esg-report. Follow: LinkedIn (https://www.linkedin.com/company/howmet-aerospace) , Twitter (https://twitter.com/howmetaerospace) , Instagram (https://www.instagram.com/howmetaerospace/) , Facebook (https://www.facebook.com/Howmetaerospace/) , and YouTube (https://www.youtube.com/howmetaerospace) .