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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Hybrid positionLocation: Forum 1 - Santa Ana, Costa RicaSchedule: Monday to Friday 6am - 3pm (flexibility 6:30am - 3:30pm)

Goals of the position

Maintain vendor compliance for NA and Europe regions.Maintain stewardship controls for JLL P2P (procurement to payment) transactions on client accounts.Support responses to any internal or external audits on procurement and sourcing procedures.Ensure 100% compliance of all sourcing and procurement procedures and records in accordance with all corporate policies.Process and/or approve purchase orders according to SLA of 24 hours for North America.Process vendor creation/update/unblock on JLL and clients' procurement systems for North America and Europe regions.Ensure vendor readiness across various JLL and client systems for business allocation.

Responsibilities

Sourcing and Procurement activities

Process requisitions into Purchase Orders (POs) within SLA of 24 hours.Issue and submit POs to suppliers, including emergency services.Monitor and follow up on deliveries, claims, returns, and exchanges of services/goods when required.Serve as commercial liaison between service requesters (from JLL) and suppliers (manage day-to-day issues and relationships) for spot buys of expenses below 10M USD.Ensure compliance with JLL Policies and Procedures, Sourcing Guidelines, and the client's Internal Controls.Perform self-assessment tests on a quarterly basis.Participate in monthly sourcing team meetings.Own and update contract and compliance trackers for each region.

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Vendor and Contract ManagementProcess vendor creation/update/unblock on JLL and clients' procurement systems.Ensure Preferred Vendor List (PVL) database is updated with accurate and current information.Ensure internal controls program compliance to pass clients' internal or external audits.Manage communication to vendors.Collect vendor information via surveys.Manage contracts in Jaggaer and follow up on signatures.Collect and report COIs (Certificates of Insurance).

Success KeysMaintain strong internal controls, achieving passing scores on self-assessments and audits.Achieve user satisfaction of more than 80% or, in the absence of quantifiable data, obtain concrete positive feedback from key clients (Sourcing and SFM).Ensure vendor files are 100% compliant with JLL policies and procedures.Contribute to regional cost avoidance by reporting savings in a timely manner within each quarter.

Requirements

Education/Background

College or technical institute degree. Business administration degree preferred.2+ years of experience in purchasing, logistics, finance, or supply chain management.Advanced English level proficiency.Knowledge of Microsoft Office tools.

Experience/Skills

Client relationship management skills.Effectiveness in teamwork and client service.Strong communication skills (both written and oral).Flexibility and ability to "learn along the way."High motivation and willingness to go the extra mile. Highly proactive.

Location:

Remote –Santa Ana,CRI

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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