New Cairo, Ontario, Egypt
3 days ago
Process Specialist Manager
Overview The Process Specialist Manager partners with global capability leaders and service delivery teams to identify opportunities for standardization, simplification, optimization, and automation that enhance productivity across business service hubs. This position is accountable for overseeing, coordinating, and improving operational workflows by ensuring that teams follow consistent methods, meet compliance standards, deliver continuous improvements and achieve business outcomes. The role focuses on monitoring execution, addressing inefficiencies, enabling smooth cross-team collaboration, and ensuring deliverables meet quality, time, and cost expectations. The role also introduces industry best practices by engaging with internal and external stakeholders to deliver outcomes in line with the strategic agenda of the Global Supply Function and the standards defined in partnership with Finance. In addition, the manager provides executive-level reporting and insights on progress against the process re-engineering roadmap, ensuring transparency and alignment with senior leadership. The position requires close collaboration with process excellence teams, finance, information technology, and other enabling functions to ensure consistent execution and value delivery across regions. Responsibilities
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