Our client, a leader in investment management, is seeking a Process Engineer to join their team. As a Process Engineer, you will be part of the Global Incident Management team supporting the Enterprise Risk Management (ERM) initiatives and streamlining the Global Incident Management program, leading the design of the new process. The ideal candidate will have strong analytical skills, exceptional communication abilities, and a collaborative mindset which will align successfully in the organization. **Job Title:** Process Engineer **Location:** Baltimore, MD **Contract:** 6-Months **Pay Range:** $75/hr - $80/hr W2 **What's the Job?** + Assess, redesign, and pilot the end-to-end incident global management operational model, including the client reimbursement program. + Integrate recommendations from the EY incident management program with Business Resiliency and Crisis Management processes. + Design triage and communication flows, including conflict resolution protocols for cross-region, cross-functional incidents. + Document prioritized business requirements for technical development and perform User Acceptance Testing (UAT). + Drive participant workshops and validate processes with leadership throughout the project lifecycle. + Lead disciplinary or cross-functional program of notable risk, acting as an advisor to management and key external stakeholders on broad-ranging projects with global and enterprise-wide impacts. + Identify global taxonomy, process, and template standardization needs, including client reimbursement, escalation, KPIs/SLAs, and post-incident analysis. Develop RACI to support the re-imagined operational model. **What's Needed?** + Bachelor's degree or equivalent combination of education and relevant experience. + 8+ years of total relevant work experience, including preferred experience streamlining enterprise incident management functions. + Lean Six Sigma Black Belt Certification or equivalent experience executing projects. + Working knowledge of Agile Project Management and Change Management. + Outstanding interpersonal skills with the ability to build strong stakeholder relationships. **What's in it for me?** + Opportunity to lead and implement innovative solutions in a global setting. + Collaborative work environment with a focus on professional development. + Engagement in high-impact projects with enterprise-wide implications and operational resilience. + Chance to work with diverse teams across multiple regions. + Opportunity to enhance your skills in Lean and Six Sigma methodologies. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.