Process Delivery Specialist – Record to Report
IBM
**Introduction**
This is projected to be a 9-month project to work on with a specific client. There is the potential to placed on other transitions in the future after this project ends. This role will be responsible to travel to client sites and document accounting processes and understand the work. Next you will need to train another IBM team to take the work. This is called "Knowledge Capture" (KC) and "Knowledge Transfer" (KT) in our Transition process.
**Your role and responsibilities**
This role will be responsible to travel to client sites and document accounting processes to understand the work. Next you will need to train another IBM team to take the work. This is called "Knowledge Capture" (KC) and "Knowledge Transfer" (KT) in our Transition process.
Key Responsibilities:
* Understand client's accounting and FP&A business model and processes.
* Support process blueprinting, fit-gap analysis, and development of AS-IS and TO-BE documentation.
* Create detailed process and training materials, including Desktop Procedures (DTPs).
* Utilize Blueworks Live (training available) for process mapping and Cobee (training provided) for DTP development.
* Conduct KT sessions with SMEs and document key process nuances.
* Complete Trainer Accreditation and deliver Knowledge Cascade training to offshore teams.
**Required technical and professional expertise**
We are seeking a Knowledge Transfer/Knowledge Capture (KT/KC) Specialist with strong accounting and transition experience to support the transfer of a client finance and accounting processes to another IBM team. The role focuses on process understanding, documentation, and training delivery.
Qualifications:
* Strong accounting knowledge and delivery experience.
* Experience in process transition and KT/KC activities.
* Familiarity with process mapping tools (Blueworks Live preferred).
* Excellent documentation and communication skills.
Training Provided:
* Blueworks Live virtual training (1.5 hrs).
* Cobee tool training.
* Trainer Accreditation.
**Preferred technical and professional experience**
* Strong accounting knowledge and delivery experience.
* Experience in process transition and KT/KC activities.
* Familiarity with process mapping tools (Blueworks Live preferred).
* Excellent documentation and communication skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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