Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Process Coordinator, GPS Business Process Execution 

Bristol Myers Squibb’s Business Process Execution Team (BPEx) is responsible for driving the strategic direction and continuous improvement of business processes across the Global Product Development & Supply organization.  They oversee and facilitate execution of GPS strategy processes and their conversion into plans and budgets that enable high value outcomes. 

The Process Coordinator will play a crucial role in supporting the analysis, design, implementation, and optimization of business processes to enhance efficiency and effectiveness. The primary focus of this role will be coordinating with BPEx Directors and process modelers to ensure alignment of process modelling work in the Adonis system. The Process Coordinator will assist in maintaining an overarching integrated view ensuring accuracy of processes in the system, including tracking drafts and active process changes.  This role will maintain, administer and coordinate BMS wide view of process (via confluence) on behalf of team 

Responsibilities will include, but are not limited to, the following:   

Data Quality 

Drive consistency and accuracy of business process models and meta data in the Adonis system, while tracking drafts and active process changes. 

Following up with Adonis users in BPEx to ensure completeness and accuracy of published processes. 

Capability Evolution 

Partnering with the BPEx team and stakeholders and driving focus on opportunities to increase value from the use of Adonis across the business.  

Stay up to date with system enhancements and support team reviewing suitability within GPS, and subsequent implementation. 

SME and Support 

Be the subject matter expert for Adonis. 

SUpport BPEx team and other stakeholders with training and use of the system to improve its value across GPS. 

Process Integration and performance 

Support the configuration of end-to-end process model framework in the Adonis system. 

Track the input of processes and provide recommendations on how they should integrate into the process model framework 

Track and monitor Adonis use including obsolete processes, items not being progressed and underutilization by BPEx and stakeholder teams.  

Stakeholder collaboration and partnership 

Collaborate with BPEx Directors and stakeholders to gather requirements and understand business needs as it relates to Adonis. 

Support collation of process data to enable decision making. 

Communicate with subject matter experts (SME’s) and apply feedback to produce effective models and utilization of Adonis. 

Provide training and support to team members and stakeholders on process modeling tools and methodologies. 

Process Improvement 

Assist in analyzing existing process visualizations to identify areas for improvement and optimization (process bottlenecks, inefficiencies, and areas for automation). 

Analysis of models to suggest changes that can streamline operations and enhance productivity. 

Clarify ambiguities and validate models against scenarios they represent. 

Strategy focus 

Apply rigor in aligning processes with GPS Strategy and functional breakthrough objectives. 

Skills/Knowledge Required: 

Familiarity with modeling tools like BPMN, UML, and software such as Adonis, Lucid chart, Visio or Similar. 

Ability to analyze complex processes and identify areas for improvement 

Strong problem-solving skills to address inefficiencies and develop solutions. 

Attention to detail and precision in mapping out processes to ensure accuracy and completeness.  

Excellent written and verbal communication skills to explain models and changes to stakeholders. 

Ability to manage process improvement workload, including planning, executing and monitoring. Including multiple demands/projects which require context shifting. 

Experience working across teams in a complex global matrix organization. 

Direct experience with process improvement methodologies such as Lean, Six Sigma, or similar is highly desirable. 

Bachelor's degree in business administration, Management, engineering, Information Systems, related field or equivalent experience. 

This role will regularly interact with international teams, many of whom speak English as a second language. Therefore, clarity, patience, and adaptability in communication are essential.  This role requires high level of proficiency in English, including:  

Reading: Ability to comprehend complex documents, emails and technical materials. 

Writing: Strong written communication skills for drafting clear, professional documentation, correspondence and presentations. 

Speaking: Confident and articulate verbal communication skills for meetings, presentations, and collaborative discussions, including with leadership.  

Listening: Active listening skills to engage effectively with global colleagues and understand diverse accents and communication styles. 

4+ years of experience in business process modeling, analysis, and optimization (pharmaceutical industry preferred). 

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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