Process and Documentation Specialist - (Hybrid)
Shuvel Digital
Job Description:
We are seeking a highly skilled and detail-oriented Process and Documentation Specialist to join our HR Operational Risk team. The ideal candidate will play a crucial role in creating and documenting processes, ensuring that our operational risk management strategies are effectively communicated and maintained. This position requires a strong understanding of process development, documentation best practices, and familiarity with enterprise and operational risk management.
Key Responsibilities:
+ Develop, document, and implement HR operational processes to enhance efficiency and compliance within the team.
+ Collaborate with HR and risk management stakeholders to gather and analyze existing processes, identifying areas for improvement and standardization.
+ Create clear and concise process documentation, including flowcharts, standard operating procedures (SOPs), and work instructions using appropriate tools.
+ Utilize SharePoint and Adobe platforms to manage and disseminate documentation, ensuring easy access for stakeholders.
+ Provide project coordination support to the HR Risk Officer and his leads in support of process optimization and documentation initiatives.
+ Facilitate process audits and evaluations to ensure adherence to established workflows and regulatory requirements.
+ Develop roadshow materials and provide input for information sessions for HR stakeholders on new processes and documentation tools to promote best practices.
+ Stay updated on industry trends and regulatory changes related to enterprise and operational risk management that may impact HR processes.
+ Assist in the integration of process documentation with risk frameworks and metrics.
Qualifications:
+ Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
+ Proven experience in process documentation, development, and analysis within an HR or operational risk environment.
+ Strong understanding of enterprise and operational risk management principles.
+ Proficiency in process mapping and documentation tools, with a strong command of SharePoint and Adobe platforms.
+ Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
+ Strong written and verbal communication skills with an ability to convey complex information clearly.
+ Ability to work collaboratively in a team-oriented environment and engage effectively with diverse stakeholders.
+ Proficient in Microsoft Office Suite and other relevant software tools.
Preferred/Desirable:
+ Certification in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
+ Previous experience working in an HR or operational risk team is highly desirable
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