Process Analyst (共享服务中心)流程分析师
Siemens
We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. MissionGBS O2C China is looking for a business process analyst to initiate and manage process improvements and digital solution initiatives using the latest technologies, i.e., artificial intelligence, robotic process automation, business process management solutions. This position will work internally within O2C internal projects to support the service lines, as well as externally with our operating and strategic customers to leverage these technologies and provide solutions to meet their business needs. The role will work collaborate with global and exchange various countries' experience and knowledge.You’ll make an impact byOptimization of processes with automation, digital solutions or redesign within the portfolio services of GBS O2C Business Line. Drive innovation and evaluate new tools/application in alignment with the business line strategy (RPA, Data Analytics, AI, etc.) Pursue the increased automation rate, service availability, service quality and cost optimization for provided services Ensure implementation of operational standards in alignment with affected services Support the successful completion of internal and customer-facing projects Collaborate with other players in the global GBS network of experts to maximize benefit for the customer and probability to win business Engage with customers to develop project scope, KPI/SLA and transition to operations Analyze and map existing business processes and identify requirements needed for process re-engineering and work with the customer to implement changes, whether digital or operational Provide input to support the development of the budget, cost & pricing Supports customer demand management service reviews and operational reviews Monitors savings contribution Defines the benefit model of a potential project and ensures the value of the project outweighs the cost of requirements Identifies potential projects with customers through relationship management or customer satisfaction indicators Your defining qualitiesBusiness Analysts candidates must have a minimum of 3 years’ related experience BS/BA in related discipline, or equivalent combination of education and experience will be considered. Certification may be required in some areas. Experience in process design and digital solution implementations Excellent communications and interpersonal skills Strong experience with SAP/Uipath/Power BI/Tableau/Qlik is a plus Capability to effectively manage deadlines/time, prioritization, in a fast-paced environment Familiar with latest digital technology topics Applied know-how in using data analytics for process improvement
You’ll benefit from
Diverse and inclusive culture, doing the work you like with people who appreciate it.Systematic career development platform, various training courses, and online learning resources for you to help you tailor your growth path based on your strengths.15 days+ Annual leaves, with additional benefits such as Christmas leaveGenerous benefits package, long-term care corporate annuity plan, flexible allocation of commercial insurance, employee stock sharing matching plan for mutual growth, etc.Create a better #TomorrowWithUs!
At Siemens, we are human enthusiasts with a diverse set of background, skills, interests and needs, united in a unique mission to create a better tomorrow. We believe in a culture of diversity and inclusion, reflecting a society with various backgrounds, nationalities, expertise, and mindsets. Here, you'll find trust and freedom to excel. Here, you'll find peers, mentors, and savvy people, for co-creating and growing. If you have curiosity, breakthroughs, and creativity, looking for an equal opportunity to grow and unleash your full potential, join us, bring your authentic self, and create a better tomorrow with us.
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