Now Brewing – process advisor! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As a process advisor, you will play a key role in driving the successful integration of strategic initiatives across PRO Shared Services. You’ll work cross-functionally to understand how new initiatives and changes impact the organization, and drive implementation consultation and readiness. With a strong focus on the partner experience, you’ll lead partners through change by developing scalable processes, crafting effective communication and training strategies, and ensuring adoption through thoughtful change management. Your work will help align teams, streamline operations, and empower partners with the tools and knowledge they need to succeed.
As a process advisor, you will…
• Play a key role in supporting the integration of new business initiatives- You will be responsible for designing, documenting, and implementing scalable processes. This includes developing standard operating procedures (SOPs), process flows, and supporting materials that reflect updated ways of working. You’ll work cross-functionally to understand the impact of initiatives on existing processes and apply project management methodologies to ensure successful adoption. Your efforts will include defining and tracking success metrics, facilitating training, and supporting communication efforts to drive awareness and alignment.
• Serve as a strategic advisor to core stakeholders- You will be offering insights on how to execute partner-impacting processes effectively. You’ll advocate for the partner experience in cross-functional discussions, ensuring PRO Shared Services is represented holistically and consistently across initiatives. By sharing learnings and identifying trends, you’ll help shape future strategies and influence continuous improvement efforts across the organization.
• Support the rhythm of the business by maintaining the PRO Shared Services roadmap to ensure readiness, visibility, and awareness of impacts across teams. You’ll contribute to roadmap planning, customer relationship management, and operational reviews, while building strong relationships with stakeholders to foster alignment and collaboration. By coordinating regular business reviews and engagement forums, you’ll create space for teams to share progress, surface insights, and stay connected to strategic priorities. Your ability to assess and optimize recurring processes, connect the dots across timelines, and translate plans into action will be key to sustaining momentum and delivering value at scale.
We’d love to hear from people with:
• 3 years - Increasingly responsible business analysis and project or program management
• 2 years - Cross-functional integration and planning
• 2 years - Developing process and policy guidelines
• 2 years - Preparing and making presentations
• 2 years - Workflow process development
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.