**Responsibilities:** + Applies some advanced skills and procedures appropriate for the position within assigned functional area. + Performs duties and tasks that are frequently non-routine. Refers only the most complex issues to higher level. + Schedules, reports, and tracks information for department. + Collects data for preparation of various reports, budgets, and variance analyses. + Compiles data for reports and collates into a single report. + Assists in preparing, reviewing, or auditing reports. + Assists with more complex research and investigation. May prepare analyses of information. + May assist in orienting and training lower level employees. + Performs other duties and responsibilities as assigned. **Knowledge of** + Basic office practices, procedures and methods. + Basic mathematical calculations. **Skills:** + Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines. + Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases. **Ability to** + Build solid, effective working relationships with others. + Coach others in the development of their skills. + Execute instructions and request clarification when necessary. + Provide courteous, timely service when addressing customer questions and concerns. + Speak clearly and concisely. + Convey information clearly and effectively through both formal and informal documents. + Constructively work under stress and pressure when faced with high workloads and deadlines.