Ho Chi Minh, Vietnam
23 hours ago
Private Customer Manager (South)

1/ Develop a Private Client portfolio

Identify, target and expand potential clients, including high-net-worth individuals, luxury retailers, and exclusive venues.Build, manage & expand the VIC networks & database to support the building of customer segmentation, understanding the different touchpoints, & develop plans and programs for the targeted segment.Build strong relationships with private customers and develop brand preference for PR Prestige products.Act as the primary point of contact for clients, addressing inquiries, providing product information, and resolving any issuesExpand ‘Le Cercle’ & set up membership program / CRM in collecting “Personally Identifiable Information” on VIC to build a database and improve the management of the VIC – in line with applicable regulations governing personal data management.

2/ Drive Sales of the Prestige & Luxury portfolio

Achieve the Sales objective for the D2VIP sales & also support the delivery of the CP Prestige value targetsCollaborate with the internal functions to ensure sufficient support for CP to grow and deliver business performanceMonthly evaluate inventory and sell-in/sell-out reports from CP to optimize stock weights and influence proper inventory management.Assess market opportunities and identify any new opportunities for portfolio addition/ innovation with support of Prestige TM 

3/ Drive or Support brand experiences creation and cross partnership with Luxury brands

In collaboration with marketing & trade marketing teams, develop tailor made consumer promotion programs to push VIP sales.Support the organization of VIP events for CP private customersDevelop strong partnerships with relevant external stakeholders that will enable acquisition and retention of HNW customers.Engage identified relevant luxury companies to build cross collaboration events and database acquisition / swapping.Represent our brand at prestige events and networking functions to promote our prestige products

4/ Back-office intelligence

Lead annual sales target in coordination with CPClose coordination with the finance team on managing budgets – A&P  & T&EManage and monitor daily sales report from CP and other relevant information to initiate and/or adjust the activation plans to interact with the customers and achieve sales targetIntegrate the PR Luxury network and “copy with pride” the best practices from other marketsMonthly & Quarterly review to present client under prospection, closed deals and align next period activities

Job Posting End Date:

Target Hire Date:

2025-08-22

Target End Date:

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