Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 2000 companies in financial services, pharmaceuticals, and technology. AWS customers look for ways to improve their deployment of AWS via excellent customer experience, and often times want to augment their cloud deployments with sophisticated new capabilities. While doing so they also want to reduce complexities and costs, and this is done by transforming their operational and financial business models. AWS Support services are focused on helping accelerate Global 2000 Enterprise adoption of cloud services by providing services that automate and help them operate their infrastructure services on AWS in a secure, compliant, and scalable posture.

The Principal WW GTM Acceleration will be responsible for defining, building and deploying effective and targeted programs to accelerate Support business growth. You will also directly influence the future of the AWS Support business, specifically through new and improved GTM initiatives. You will directly interface with the Support product management and development teams regarding customer and partner requirements, working closely with AWS marketing, sales, partner and ProServe teams to position Support services for customers and partners. You will also own the GTM strategy for the acceleration of specialists, sales, and solution architects with specific programs and sales plays.

The ideal candidate will possess a business and IT background that enables them to drive an engagement and interact at the highest levels of large Enterprises and Enterprise partners. The candidate will have the technical depth and business experience to easily communicate the benefits of cloud computing and managed cloud services to IT architects, engineering teams, and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of complex global businesses and the business process changes required to adopt cloud technology at scale. The ideal candidate will also be deeply familiar with complex IT environments, outcome-centric services, and leading Enterprise applications including Generative AI. The candidate has done market analysis, deal negotiation and construction, business operations, growth campaign implementation, and has a background that enables them to create scalable programs that apply holistic approaches to selling to Enterprises and Enterprise Partners.



Key job responsibilities
Key job responsibilities
Shape the GTM strategy for future products and innovations
Grow Support portfolio adoption through new channels and tooling including Generative AI;
Define, build and deploy enterprise focused sales and specialist campaigns around the Support offering;
Engage, support, and scale business development and sales teams across AWS to be capable of delivering the Support value proposition to enterprise customers and partners;
Exhibit proactive ability and expertise to build new programs and plays via AWS sales and partner teams;
Exhibit cloud services expertise, and handling and scaling sales campaigns with enterprises and enterprise partners;
Engage in senior level (CxO) customer and partner meetings to discuss customer’s business issues and explore how Support can address and resolve these issues;
Serve as an evangelist for new services within AWS, and externally;
Develop a standard market intelligence framework and dynamic analytic model to be utilized by the AWS Sales, Specialist and marketing teams;
Establish metrics to measure and track related to adoption of the service, and field seller awareness with a continual focus on improving the approach based on those measurements;
Prepare and give business reviews to the senior management team regarding progress and metrics.

A day in the life

A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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