Major Responsibilities:

Designs, develops, and implements educational training programs which support the successful adoption of electronic health record and associated health information technology applications and critical components into the patient care process.Researches, organizes information, writes, and monitors program preparation to oversee instructional materials (instructor and trainee guides, graphics, tutorials, references, tests, etc.) and resources are deliverable in scope and on schedule.Designs, develops, and maintains complex training environment and training patient technical requirements, as well as develops and evaluates competency of all trainers in areas responsible, to support successful learning.Develops system physician and advanced end-user training/education modules, and, where appropriate, delivers training/support on system capabilities/functionalities. Evaluates training effectiveness and collaborates with other project teams to modify training programs accordingly.Collaborates with informatics across the system to optimize resources, share expertise and improve programming across multiple sites.Develops training using best-practice instructional methods and techniques (e.g., self-paced, group-paced, media, virtual, online) appropriate to the situation and learner’s development level, learning needs, readiness, ability to learn and culture.Maintains core knowledge of key patient care practices (admission, assessments, medication distribution etc.).

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

Bachelor's Degree (or equivalent knowledge) in Nursing, orBachelor's Degree (or equivalent knowledge) in Education, orBachelor's Degree (or equivalent knowledge) in Health Care Administration.

Experience Required:

Typically requires 2 years of experience in clinical informatics, clinical education, adult education and learning that includes experiences/ability to develop and provide subject matter expertise in collaboration with others on projects related to development, education, optimization and utilization of the electronic health record.

Knowledge, Skills & Abilities Required:

Certification Addendum-Team members will obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department.Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups and the measurement of training effects.Knowledge of adult learning principles, online and in person teaching methods to maximize learning.Excellent written and oral communication skills including strong presentation/speaking skills.Strong analytical and documentation skills.Exceptional interpersonal and customer service skills with the ability select and use training/instructional methods and procedures appropriate to ensure knowledge transfer.Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely mannerProficient in the use of Microsoft Office Suite (Word PowerPoint, Excel, Access, Captivate) or similar products. Knowledge of educational software and online learning techniques.

Physical Requirements and Working Conditions:

Work environment may contain dust, dirt, and noise. May be exposed to mechanical and electrical hazards.Exposed to patient care areas, therefore, personal protective equipment must be worn as necessary.Position requires some travel. May be exposed to road and weather hazards.Generally exposed to a normal office environment. Sits the majority of the workday, but also may lift, reach, and bend throughout the day.Operates all equipment necessary to perform the job.May assume on-call responsibilities that require emergent clinical informatics support and/or EHR education involvement.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.