Principal TPM - Real Time Visual Intelligence, Alexa Connections - RTVI
Amazon.com
The vision for Alexa is to be the world’s best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Connections, we’re leveraging Generative AI to bring this assistant to life.
If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver delightful features for end customers.
Come join us to invent the future of how millions of customers will communicate with and through their AI assistants.
Key job responsibilities
Key job responsibilities
• Drive the end-to-end delivery of large-scale programs that help the organization meet its long-term goals.
• Partner with technical, and business stakeholders to align on priorities, drive consensus, and deliver results at scale.
• Collaborate with science, engineering, product, and UX design to implement scalable, and efficient solutions to key customer problems in search.
• Define KPIs and metrics to measure success, identify areas for improvement and provide actionable updates to leadership through detailed reporting and insights.
• Act as the key connection point between engineering, business teams, ensuring alignment, effective communication, and seamless execution.
A day in the life
About the team
Our vision is to make Alexa the world’s most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory. We are building a culture that can achieve career milestones and have fun together while progressively serving our customer to delight. Come join us.
If you’re passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver delightful features for end customers.
Come join us to invent the future of how millions of customers will communicate with and through their AI assistants.
Key job responsibilities
Key job responsibilities
• Drive the end-to-end delivery of large-scale programs that help the organization meet its long-term goals.
• Partner with technical, and business stakeholders to align on priorities, drive consensus, and deliver results at scale.
• Collaborate with science, engineering, product, and UX design to implement scalable, and efficient solutions to key customer problems in search.
• Define KPIs and metrics to measure success, identify areas for improvement and provide actionable updates to leadership through detailed reporting and insights.
• Act as the key connection point between engineering, business teams, ensuring alignment, effective communication, and seamless execution.
A day in the life
About the team
Our vision is to make Alexa the world’s most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory. We are building a culture that can achieve career milestones and have fun together while progressively serving our customer to delight. Come join us.
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