Bellevue, WA, US
9 hours ago
Principal Technical Program Manager, Mechatronics & Sustainable Packaging
Have you ever ordered a product from Amazon and been amazed at how fast you receive it? Every day, Amazon engineers are relentlessly working to decrease the time between clicking and delivery for our customers. Mechatronics & Sustainable Packaging (MSP) powers the physical engine at the heart of Amazon. MSP builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them.

We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. MSP Pack team builds and maintains core software and services in Amazon Fulfillment Centers that help pack items into packages to be shipped to our customers worldwide. If you’ve ever bought something from Amazon, there’s a very good chance that our software was directly involved in getting it to you.

If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate tea members, this might be the role for you. A successful candidate for this position will be able to plan new products from the ground up, create pragmatic solutions for complex business problems, enjoy working closely with operations staff in Amazon fulfillment centers around the world.

Key job responsibilities
Key Responsibilities:
Own and manage the end-to-end testing and launch processes for strategic Pack, SLAM and Sort products, ensuring they meet the highest standards of quality, reliability, and performance.
Develop and maintain comprehensive program plans, including timelines, milestones, resource allocation, and risk management strategies.
Drive cross-organizational alignment by facilitating communication and collaboration between diverse teams such as product, engineering, business operations, legal, accounting, compliance, and finance.
Identify and mitigate potential risks and issues that could impact the successful testing and launch of Pack/SLAM and Sort products.
Establish and maintain key performance indicators (KPIs) to track progress and ensure program objectives are met on time and within budget.
Lead regular status meetings and provide executive-level updates on program progress, challenges, and successes.
Collaborate with the product team to ensure that testing and launch processes align with overall product strategy and customer requirements.
Work closely with the engineering team to resolve technical challenges and optimize product performance throughout the testing phase.
Coordinate with business operations to ensure smooth integration of new products into existing operational frameworks.
Liaise with legal, accounting, and compliance teams to address regulatory requirements and ensure adherence to all relevant laws and standards.
Partner with the finance team to ensure requirement adherence throughout the testing and launch processes.
Stay informed about industry trends, technological advancements, and competitive landscapes in the satellite communications sector.


A day in the life
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
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