Oracle Cloud Infrastructure (OCI) provides mission-critical cloud services to enterprises worldwide. The Network Reliability Engineering (NRE) Automation, Reporting, and Tooling team builds innovative solutions that boost the productivity and efficiency of the Global Network Operations Center (GNOC). Our tooling empowers the GNOC and Network Reliability Engineering (NRE) teams with observability, automation, and actionable insights at hyperscale.

As a Principal Software Engineer, you will design, build, and deliver scalable automation frameworks and advanced platforms leveraging AI to drive operational excellence across OCI’s global network. This includes building AI agents that accelerate issue resolution for the GNOC team, as well as developing robust tools that provide intelligent data insights, enable natural language search in systems like Jira and data lakes, reduce operational toil, and ultimately keep OCI’s network running smoothly and securely.

You are passionate about developing software that solves real-world operational challenges, thrive in a fast-paced team, and are comfortable working with complex distributed systems. You value simplicity, scalability, and collaboration.