This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

We are seeking a Principal Salesforce AI Solution Engineer to lead the design, enablement, and optimization of AI‑powered solutions across the Salesforce platform. This role operates as a senior individual contributor, setting technical direction, establishing standards, and enabling teams through hands‑on solution engineering.

The ideal candidate combines deep Salesforce experience with applied AI expertise and the ability to influence outcomes across teams without direct authority.

What you’ll need:

Lead end‑to‑end solution engineering for Salesforce AI initiatives.

Act as an AI champion, promoting responsible and scalable AI adoption.

Define and apply patterns for agent‑based solutions and orchestration.

Partner with engineering teams to improve AI developer tooling and workflows.

Drive optimization across AI quality, performance, reliability, and cost.

Establish reusable patterns, standards, and reference implementations.

Collaborate with platform, data, and security teams to deliver enterprise‑ready solutions.

What you’ll bring:

Required Qualifications

Extensive experience delivering complex solutions on the Salesforce platform.

Hands‑on experience implementing AI‑powered solutions in production.

Strong solution‑engineering background with cross‑system ownership.

Proven ability to influence technical direction across teams.

Preferred Qualifications

Experience with agent‑based AI systems and orchestration patterns.

Background in developer enablement or platform teams.

Telecommunications experience (OSS/BSS, customer care, service operations) preferred.

TCP Career Step Differentiator:

Designs systems and platforms for very large complex projects for strategic clients and that have multiple system interdependencies. Must have a strong understanding of computers (hardware and OS), network, and software architecture.

Education/Experience:

Bachelor’s degree (BS/BA) desired in Computer Science. 7+ years of related experience. Certification is required in some areas.

Supervisor:

No

Our Principal System Engineering, earns between $174,100- $261,100 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage  

401(k) plan  

Tuition reimbursement program  

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

Paid Parental Leave  

Paid Caregiver Leave  

Additional sick leave beyond what state and local law require may be available but is unprotected  

Adoption Reimbursement  

Disability Benefits (short term and long term)  

Life and Accidental Death Insurance  

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

Employee Assistance Programs (EAP)  

Extensive employee wellness programs  

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite – Full-time office role-

Ready to join our team? Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, Bothell, Washington, USA:TX:Dallas / Two AT&T Plaza (211 S Akard St) - Dat:211 S Akard St

Salary Range:

$155,400.00 - $261,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-99332-2 Date posted 02/23/2026