Be a part of the next exciting phase of Amazon’s transportation technology and business growth. Amazon Freight is building the next-generation of shipping services on top of our core transportation network. This role is responsible for leading global strategy, innovation and product development for end-to-end shipper-facing features and experience. It includes providing the best-in-industry features for quoting, booking, scheduling and managing shipment orders for our shipper customers.

The Principal Product Manager-Tech will own and drive the flagship customer experience (FreightCentral) for Amazon Freight shippers - comprising all discovery, onboarding, order booking, scheduling and tracking. It also involves working with marketing on coordinated launches, customer insights, and with sales on segment-specific pain-points, and finance on project KPIs and commitments.

Within the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use advanced technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running.

You will work with executive leaders, engineering, science and operations stakeholders to coordinate product launches, process improvement, generate ideas, validate entitlement and then direct a path to launch. You will work alongside the sales-team, to understand unique large-customer requirements, provide guidance on the our solution set and work creatively to design bespoke solutions as needed. You will define architecture, integration strategy, and work across products to drive execution. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader leading impactful large-scale projects, the buck will stop with you.

Key job responsibilities
- Lead and own product strategy for Shipper experience and the FreightCentral workflows
- Own and deliver on ambitious and creative roadmap aligned to customer needs and business growth
- Drive insights, prioritization and alignment on roadmap and investments
- Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations.
- Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap
- Drive a market-aware, customer-obsessed mentality within the team
- Communicate effectively on product strategy and roadmaps, and develop compelling artifacts to ensure alignment and message discipline.