Seattle, WA, 98194, USA
22 hours ago
Principal Product Manager - Tech, Customer Purchase Journey
Description Are you looking for a highly visible role working across multiple teams with the opportunity to have a significant impact? If so, then keep reading as this could be the role for you! Customer Purchase Journey (CPJ) team at Amazon forms the backbone of multiple commerce experiences like Retail, Quick commerce, sub-same day, off-Amazon shopping, Amazon Fresh to name a few. We own the CX and services that power the discovery and selection of products, services, and delivery options tailored to the customer's unique location, which then enables them to build their Cart, Checkout, review their order via Thank You Page, and ensure timely post order processing and refunds processing. We are looking for a Principal Product Manager - Technical, in the CPJ product team. In this role, you will work on Amazon's product suite that models transportation and regional capabilities of all items, offers, sellers, and destinations accurately, authoritatively, and completely for all Amazon marketplaces. The product vision is to exponentially simplify the ability for Amazon businesses and its partners to support regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience, from product discovery to purchase, based on their location, program eligibility, and delivery options. As Principal Product Manager -Technical, you are the end-to-end owner of your product's vision, strategy, and execution. You will define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, designers, program managers, and other product owners. You will support day-to-day product development from design through to release. Your product requirements are concise, with clear, measurable success criteria. You are an effective negotiator, make smart trade-offs without sacrificing quality, and drive appropriate schedules. You use data to influence our business strategy and technical priorities, and escalate when necessary without damaging relationships. You represent your products and the product team and are comfortable communicating with senior executives as well as with business and technical stakeholders. Key job responsibilities Key job responsibilities As a Principal Product Manager-Technical in the CPJ Products team, you will lead both front-end and back-end product areas across the purchase journey. Key responsibilities include: * Be the voice of the customer - you are in the driver’s seat for steering the end-to-end vision across product areas using the working backwards processes and supporting A|B experimentation mechanisms. * Define and improve metrics to gain insight into the customer experience and track progress towards goals. * Influence tech partners to ensure our architectural decisions align with customer needs. * Partner with teams like Delivery Experience, Quick Commerce, Grocery, Prime, SCOT. Fulfillment, Returns and Refunds, Customer Service (and more) to deliver on your roadmap. * Collaborate with hundreds of partner teams that innovate across our services, gaining insight into Amazon-wide strategic initiatives and priorities. Basic Qualifications - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience technical product management Preferred Qualifications - Experience working directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Confirmar seu email: Enviar Email