AWS Payments and Fraud Prevention is hiring a Principal PMT-ES to define and drive large-scale, cross-company initiatives that shape the future of AWS's payment infrastructure. As one of AWS's foundational services, Payments and Fraud Prevention manages the complete payment lifecycle for AWS customers: providing accurate financial information, ensuring efficient collection and disbursement, and protecting AWS and its customers from fraud-related damage.

In this role, you will tackle problem spaces that impact the full breadth of AWS services and drive the next wave of strategic growth for the company. You'll focus on long-term deliverables with the opportunity to deliver projects of broad scale and scope. As a member of the product team working across multiple initiatives, you'll collaborate with a group of product leaders and be expected to help solve problems that span multiple business groups.

The ideal candidate will be a combination of a detective and a diplomat. You'll learn complex technical systems and their interconnections while building relationships across multiple business leaders. You dive deep into problems with data and draft persuasive working-backwards narratives based on your insights. You adapt quickly to the evolving AI landscape while building ambitious plans that can be delivered over time.

You are an excellent communicator—equally comfortable speaking with junior engineers and senior executives. You thrive in ambiguity and move fluidly from one idea to the next as you drive problems to conclusion and discover new areas with business potential.

Key job responsibilities
• Develop product requirements working backwards from customer needs, focusing on products that enable growth, efficiency, and scaling of AWS's payment acceptance, fraud prevention, collections, and disbursements capabilities
• Write compelling business cases articulating investment priorities and long-term strategic vision
• Investigate technical systems spanning multiple business units, identifying integration opportunities across payment processing, fraud detection, and financial operations platforms
• Build consensus across product management, engineering, solution architecture, and business development to achieve shared goals across payment operations, fraud prevention, and platform infrastructure
• Leverage AI to transform customer experience and operations, designing autonomous systems that reduce friction in payment flows, accelerate fraud investigations, enable real-time decision-making across millions of transactions, and deliver personalized payment experiences
• Drive innovation in payment security by defining next-generation capabilities including autonomous fraud detection, AI-powered risk assessment, and intelligent payment routing that balance customer experience with fraud protection
• Own end-to-end delivery of multi-year initiatives, managing complex dependencies across payment methods, fraud systems, and global compliance requirements
• Develop and mentor product talent across the organization