AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Develop and establish strategy of new fiber optic and passive infrastructure designs, driving vendor roadmaps, creating fiber testing standards, and deploying scalable implementation mechanisms and processes for network-wide deployment

Design scalable test infrastructure and qualification procedures to automate fiber optic validation and qualification

Design structured cabling systems (fiber, copper, cable trays/duct banks) for network layers at hyperscale data centers that improve deployment speed, reduce cost, and improve fungibility

Solve ambiguous problems in both existing and new network architecture and system development initiatives, propose strategies and deliver architecture that have significant business and customer impact

Drive discussions with customer and peers, influence partner and dependent organizations as a key influencer of team strategy

Manage fiber vendors and contractors by establishing data-driven processes for quality control and commissioning of fiber bundles and structured cabling systems

Monitor fiber optic quality in the fleet and build data-driven mechanisms to identify and remediate large scale events and improve overall health of our fiber plant

Perform deep dives through on-site visits, data analysis, and discussions with design and operations teams to drive continuous improvement of physical network standards

A day in the life
On an everyday basis as an engineer or scientist in our team, you have the unique opportunity to understand the growing AWS network and our internal customers' requirement on interconnect solutions, and work backwards to devise hardware solutions by influencing the broad industry and/or to develop software tools with partner teams to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

You'll bridge design, construction, and operations, ensuring that every layer of physical networking—from fiber trunks to copper patching —meets high standards of performance, reliability, and scalability.

About the team
Within AWS Networking, the Network Product Development (NPD) organization is responsible for designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery, we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.