**Date Posted:** 2026-02-16 **Country:** United States of America **Location:** US-CT-WINDSOR LOCKS-B1 ~ 1 Hamilton Rd ~ BLDG 1 **Position Role Type:** Hybrid **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance Type:** None/Not Required **Security Clearance Status:** Not Required We are seeking a motivated and technically skilled Engineer in Windsor Locks to join our Environmental & Airframe Control Systems (EACS) team as a Service Engineer. This role is ideal for someone who enjoys solving complex problems, collaborating with multiple teams, and growing into a broader technical and cross-functional role. You will be a key link between customers, field teams, repair centers, and internal partners, ensuring seamless support across both production and aftermarket operations. Your responsibilities include conducting advanced diagnostics, driving root cause investigations, understanding product and system reliability, and driving repair development and product improvements. As the “voice of the customer,” you will help escalate issues and drive corrective actions while communicating technical findings to both technical and non-technical stakeholders, including senior leadership and customers. This position is ideal for someone with strong communication skills and a technical foundation who aims to become a recognized product and system expert. **What You Will Do** + Serve as the primary liaison between customers, field teams, repair facilities, operators, and internal stakeholders. + Lead complex diagnostics and investigations to resolve field and system-related issues. + Support both production and aftermarket programs through technical expertise and issue resolution. + Participate in repair development, hardware training initiatives, and collaborate with supply chain partners to ensure technical accuracy. + Drive special investigations by gathering field data, supporting root cause analysis, and implementing corrective actions. + Communicate findings and recommendations clearly to both technical and non-technical audiences, including senior leadership and customers. + Prepare detailed reports that interpret reliability and return data while supporting continuous improvement efforts. + Keep customers and field teams informed of issue status while recommending enhancements, upgrades, or repairs. + Act as the subject matter expert and “voice of the customer” to influence product and process improvements. + Partner cross-functionally with engineering, suppliers, repair centers, and aircraft manufacturers and operators to deliver sustainable solutions. **Qualifications You Must Have** + Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience + Demonstrated experience performing complex diagnostics, supporting root cause investigations, and driving corrective actions in a technical or engineering environment. **Qualifications We Prefer** + Experience driving the development, planning, and implementation of timely and effective corrective actions for field issues involving electronic or complex technical products. + Hands-on experience with aerospace products or systems, including mechanical and/or electronic control systems. + Knowledge of EACS or Air Management Systems (AMS) products or systems. + Aftermarket support experience. + Proven ability to communicate effectively with all levels of a technical organization, from executive leadership to technicians. **What We Offer** Some of our competitive benefits package includes:  • Medical, dental, and vision insurance • Three weeks of vacation for newly hired employees • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option • Tuition reimbursement program • Student Loan Repayment Program • Life insurance and disability coverage • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Ovia Health, fertility, and family planning • Adoption Assistance          • Autism Benefit • Employee Assistance Plan, including up to 10 free counseling sessions • Healthy You Incentives, wellness rewards program • Doctor on Demand, virtual doctor visits • Bright Horizons, child and elder care services • Teladoc Medical Experts, second opinion program •  And more!  **Learn More & Apply Now!** We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight! *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. **Hybrid** : Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.